登录查看更多内容

Your team member resists feedback on their performance. How can you help them grow and improve?

由人工智能和领英社区提供技术支持

Dealing with resistance to feedback is a common challenge in career development. As a leader, it's your job to help your team members grow and improve, even when they're reluctant to accept criticism. It's crucial to approach this situation with empathy and a strategic plan to foster a culture of continuous improvement. By understanding the reasons behind the resistance and using effective communication techniques, you can help your team members overcome their hesitations and become more receptive to feedback.

此文章中的业界达人

由社区从 5 条内容中精选。了解更多

Yomna Gamal

HR Professional | Career Coach | Trainer

1 Build Trust

Building trust is the cornerstone of effective feedback. Start by establishing a rapport with your team members and showing genuine interest in their professional growth. When they see that you are committed to their success and not just critiquing for the sake of it, they're more likely to be open to your observations. Ensure that your feedback is consistent and fair across the board, which reinforces the idea that your guidance is reliable and meant to support their career development.

添加您的观点

Pascale Caron

CEO at Yunova Pharma Neuro Nutrition Lab - Conseiller du Commerce Exterieur de la France - Monaco - Conférencière??
举报内容
La confiance, ?a se construit, pas à pas. Pour commencer, crée un vrai lien avec ton équipe—personne ne fait confiance à un automate. Montre que leur évolution compte vraiment pour toi, pas juste les résultats. Si ton feedback ressemble à un soutien, et non à une critique gratuite, ils seront plus réceptifs. La régularité est essentielle; évite les traitements de faveur. Comme le dit Brené Brown, experte en vulnérabilité : ? La clarté, c'est la gentillesse. ? Reste clair, reste juste, et observe la confiance s’installer, avec des performances en hausse.

已翻译

赞

2 Understand Resistance

Understanding why a team member resists feedback is key to addressing the issue. Have a private, one-on-one conversation to explore their concerns. Listen actively without interrupting, and acknowledge their feelings. This can help you identify any past experiences that may have contributed to their resistance. With this insight, you can tailor your approach to their specific needs and concerns, making the feedback process more effective and less confrontational.

添加您的观点

Pascale Caron

CEO at Yunova Pharma Neuro Nutrition Lab - Conseiller du Commerce Exterieur de la France - Monaco - Conférencière??
举报内容
Pour comprendre la résistance d’un membre de ton équipe face au feedback, il faut creuser. Organise une discussion en tête-à-tête pour explorer leurs réticences. écoute vraiment, sans interrompre, et reconnais leurs émotions. Cela te permettra de déceler les expériences passées qui nourrissent cette résistance. Une fois ce contexte en main, adapte ton approche à leurs besoins spécifiques. Ainsi, ton feedback sera mieux re?u et moins conflictuel. Comme le dit Simon Sinek, expert en leadership : ? L'écoute n'est pas attendre son tour pour parler. ? écoute pour comprendre, pas pour répondre.

已翻译

赞

3 Communicate Clearly

Clear communication is essential when providing feedback. Be specific about what behaviors or outcomes need improvement and avoid vague or generalized comments that can lead to confusion or defensiveness. Offer concrete examples and focus on the issue at hand rather than the person. By being clear and objective, you help your team member understand the feedback's purpose and how it relates to their role and the team's overall success.

添加您的观点

Pascale Caron

CEO at Yunova Pharma Neuro Nutrition Lab - Conseiller du Commerce Exterieur de la France - Monaco - Conférencière??
举报内容
Une communication claire, c’est la base d’un bon feedback. Sois précis sur les comportements ou résultats à améliorer, et évite les commentaires vagues qui sèment le doute ou déclenchent la défensive. Donne des exemples concrets et concentre-toi sur le problème, pas sur la personne. En étant clair et objectif, tu permets à ton collaborateur de saisir l'objectif du feedback et son lien avec son r?le et la réussite de l’équipe. Comme l’affirme Kim Scott, auteure de Radical Candor : ? Le feedback clair est un cadeau. ? Alors, offre-le sans ambigu?té.

已翻译

赞

4 Offer Support

Offering support is as important as the feedback itself. Discuss potential solutions and provide resources or training that can help your team member address the areas needing improvement. This shows that you're not just pointing out problems but are actively invested in their development. Encourage them to set goals and create an action plan, and make sure they know you're available for guidance and support along the way.

添加您的观点

5 Encourage Self-Assessment

Encouraging self-assessment empowers your team member to take ownership of their growth. Guide them in reflecting on their performance and identifying areas where they feel they could improve. This self-awareness can make them more receptive to external feedback since they've already acknowledged the need for development. Provide tools or frameworks for self-evaluation that align with the feedback you're giving, creating a cohesive approach to improvement.

添加您的观点

Yomna Gamal

HR Professional | Career Coach | Trainer
举报内容
You can use coaching approach in feedback. That will help employees to feel empowered, heard, and valued. Ask powerful questions by using GROW model which can facilitate structuring a coaching environment. G: Goal R: Reality O; Options W: Way forward Involving employess in the feedback process in a two way communication ease it and reduce the resistance.

已翻译

赞
Pascale Caron

CEO at Yunova Pharma Neuro Nutrition Lab - Conseiller du Commerce Exterieur de la France - Monaco - Conférencière??
举报内容
Encourager l'auto-évaluation, c'est donner à ton équipe les clés de leur propre progression. Aide-les à réfléchir sur leur performance et à identifier les points où ils peuvent s'améliorer. Cette prise de conscience les rend plus ouverts aux feedbacks externes, car ils ont déjà reconnu le besoin de se développer. Propose des outils ou des cadres d'auto-évaluation qui s'alignent avec tes retours, pour une démarche d'amélioration cohérente. Comme le dit Stephen Covey, auteur de Les 7 habitudes de ceux qui réalisent tout ce qu'ils entreprennent : ? La responsabilité personnelle est la clé du développement. ? Guide-les, mais laisse-les prendre le volant.

已翻译

赞

6 Follow Up

Following up after giving feedback is crucial in ensuring that it leads to actual improvement. Set a date for a follow-up meeting to discuss progress and any obstacles they've encountered. This not only holds your team member accountable but also shows that you value their efforts and are willing to help them overcome challenges. Consistent follow-up reinforces the importance of the feedback and the ongoing nature of personal and professional development.

添加您的观点

Career Development

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

Your team member resists feedback on their performance. How can you help them grow and improve?

1

2

3

4

5

6

1 Build Trust

2 Understand Resistance

3 Communicate Clearly

4 Offer Support

5 Encourage Self-Assessment

6 Follow Up

Career Development

给文章评分

感谢您的反馈

更多Career Development相关文章

更多相关阅读内容

Your team member resists feedback on their performance. How can you help them grow and improve?

1

2

3

4

5

6

1 Build Trust

2 Understand Resistance

3 Communicate Clearly

4 Offer Support

5 Encourage Self-Assessment

6 Follow Up

Career Development

给文章评分

感谢您的反馈

查看其他技能