登录查看更多内容

Last updated on 2024年8月23日

Your team member is always missing deadlines. Can you rebuild their trust and reliability?

由人工智能和领英社区提供技术支持

Dealing with a team member who consistently misses deadlines can be a challenging situation that tests the limits of patience and trust within a team. It's a common scenario in the workplace, but with the right approach and understanding of team dynamics, you can work towards rebuilding trust and enhancing the reliability of your team members. This requires a combination of empathy, clear communication, and strategic planning. The key lies not only in addressing the immediate issue but also in identifying and resolving underlying problems that may be contributing to this behavior. By fostering an environment of support and accountability, you can help your team member improve their performance and, in turn, strengthen the entire team.

此文章中的业界达人

由社区从 6 条内容中精选。了解更多

Narayanakrishnan Rajagopal

Immediate joiner | Scrum Master | ??CSM?| ??Agile Project Management Specialist

1 Understand Why

Before you can address missed deadlines, it's crucial to understand why they're happening. Engage with your team member in a non-confrontational conversation to uncover any obstacles they're facing. It could be a lack of resources, personal issues, or misunderstandings about the tasks at hand. Listen actively and show empathy. This will not only give you insight into the root causes but also demonstrate that you care about their situation, which is the first step in rebuilding trust.

添加您的观点

Narayanakrishnan Rajagopal

Immediate joiner | Scrum Master | ??CSM?| ??Agile Project Management Specialist
(已编辑)
举报内容
To rebuild trust with a team member who’s missing deadlines, I start by having a genuine conversation to understand the underlying issues. I listen carefully to their concerns and observe their reactions, picking up on any signs of frustration or confusion. We discuss what's causing the delays—whether it's workload, unclear tasks, or other challenges. By addressing these root causes together and setting up a clear, supportive plan with regular follow-ups, I aim to rebuild their confidence and ensure they feel supported moving forward.

已翻译

赞
Gerson Kerstner

Gerente de Opera??es | Gerente de Projetos | Gerente de Qualidade | Gerente de Customer Success | Engenheiro Elétrico | ??Conectando Qualidade, Inova??o e Satisfa??o na Gest?o de Opera??es e Projetos com Excelência.
举报内容
Converse com o membro da equipe para entender as raz?es subjacentes ao n?o cumprimento dos prazos. Pode estar faltando clareza nas tarefas, sobrecarga de trabalho, quest?es pessoais ou até mesmo desafios com o gerenciamento de tempo. Abordar a conversa de forma empática, é fundamental, mostrando assim que você está lá para ajudar a superar os obstáculos, em vez de apenas criticar.

已翻译

赞

2 Set Clear Goals

Once you understand the reasons behind the missed deadlines, work with your team member to set clear, achievable goals. Ensure that these goals are SMART: Specific, Measurable, Achievable, Relevant, and Time-bound. This framework helps in creating a shared understanding of what is expected and by when. It also allows for measurable progress, which can be motivating for someone struggling to meet deadlines.

添加您的观点

Gerson Kerstner

Gerente de Opera??es | Gerente de Projetos | Gerente de Qualidade | Gerente de Customer Success | Engenheiro Elétrico | ??Conectando Qualidade, Inova??o e Satisfa??o na Gest?o de Opera??es e Projetos com Excelência.
举报内容
Certifique-se de que o membro da equipe compreende claramente os prazos e as metas que precisam ser atingidas. Defina metas realistas e divididas em etapas menores, se necessário. Colabore com ele para estabelecer metas que ambos concordem, garantindo que ele se sinta envolvido no processo e comprometido com o cumprimento dos prazos.

已翻译

赞

3 Provide Resources

After setting goals, assess whether your team member has all the necessary resources to meet their deadlines. This could include additional training, access to certain tools, or assistance from other team members. Providing the right resources shows that you are invested in their success and willing to support them in overcoming the challenges they face.

添加您的观点

Gerson Kerstner

Gerente de Opera??es | Gerente de Projetos | Gerente de Qualidade | Gerente de Customer Success | Engenheiro Elétrico | ??Conectando Qualidade, Inova??o e Satisfa??o na Gest?o de Opera??es e Projetos com Excelência.
举报内容
Avalie se o membro da equipe tem os recursos, ferramentas e conhecimento necessários para realizar suas tarefas. Se necessário, forne?a treinamento adicional, orienta??o ou redistribua tarefas para equilibrar a carga de trabalho. Ponto importante, é garantir que ele se sinta confortável em pedir ajuda ou esclarecer dúvidas ao longo do processo, evitando que problemas se acumulem.

已翻译

赞

4 Monitor Progress

Monitoring progress is a delicate balance between micromanaging and offering support. Establish regular check-ins to discuss progress and any challenges that have arisen. This keeps the lines of communication open and allows for timely interventions if your team member is at risk of missing another deadline. It also reinforces the importance of the deadlines and the belief that they can be met.

添加您的观点

Gerson Kerstner

Gerente de Opera??es | Gerente de Projetos | Gerente de Qualidade | Gerente de Customer Success | Engenheiro Elétrico | ??Conectando Qualidade, Inova??o e Satisfa??o na Gest?o de Opera??es e Projetos com Excelência.
举报内容
Agende pontos de verifica??o regulares afim de acompanhar o progresso das tarefas e identificar qualquer dificuldade antes que se tornem grandes problemas. Use reuni?es para ajustar o plano, sempre que necessário. Dê feedback constante sobre o desempenho, destacando o que está funcionando bem e o que precisa de melhoria, sempre de forma construtiva.

已翻译

赞

5 Encourage Accountability

Encouraging accountability is about creating a sense of ownership over one's work. Help your team member understand the impact of their actions on the rest of the team and the project's success. Encourage them to take responsibility for their tasks and deadlines, while also assuring them that it's okay to ask for help when needed. This can foster a more reliable and proactive approach to their work.

添加您的观点

Gerson Kerstner

Gerente de Opera??es | Gerente de Projetos | Gerente de Qualidade | Gerente de Customer Success | Engenheiro Elétrico | ??Conectando Qualidade, Inova??o e Satisfa??o na Gest?o de Opera??es e Projetos com Excelência.
(已编辑)
举报内容
Incentive o membro da equipe a assumir responsabilidade pelas suas tarefas e pelos prazos. Isso pode envolver a defini??o de compromissos públicos ou a atribui??o de responsabilidade direta pelas entregas. Explique de maneira clara as consequências de n?o cumprir os prazos, mas também destaque os benefícios de cumpri-los, refor?ando a importancia de responsabilidade no trabalho. Quando o membro da equipe cumprir prazos ou demonstrar melhorias, reconhe?a esses esfor?os publicamente. O refor?o positivo ajuda a construir confian?a e motiva??o. é fundamental reconhecer o cumprimento consistente de prazos, como b?nus, elogios em reuni?es ou outros incentivos que mostrem que o esfor?o é valorizado.

已翻译

赞

6 Reinforce Positively

Positive reinforcement can go a long way in rebuilding trust and reliability. When your team member meets a deadline or makes noticeable progress, acknowledge their effort. This not only boosts their confidence but also reinforces the behavior you want to see. Celebrate small victories together, which can contribute to a more positive and productive team environment.

添加您的观点

Team Facilitation

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

Your team member is always missing deadlines. Can you rebuild their trust and reliability?

1

2

3

4

5

6

1 Understand Why

2 Set Clear Goals

3 Provide Resources

4 Monitor Progress

5 Encourage Accountability

6 Reinforce Positively

Team Facilitation

给文章评分

感谢您的反馈

更多Team Facilitation相关文章

更多相关阅读内容

Your team member is always missing deadlines. Can you rebuild their trust and reliability?

1

2

3

4

5

6

1 Understand Why

2 Set Clear Goals

3 Provide Resources

4 Monitor Progress

5 Encourage Accountability

6 Reinforce Positively

Team Facilitation

给文章评分

感谢您的反馈

查看其他技能