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Last updated on 2024年9月4日

Your team leaders have conflicting problem-solving approaches. How can you steer the project towards success?

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When your team leaders have clashing problem-solving styles, steering a project to success can seem daunting. Yet, this diversity can be a strength if managed correctly. Conflict management is not about choosing one approach over the other, but about finding a way to merge the best of both. You need to facilitate open communication, ensure mutual respect, and guide your leaders towards a collaborative solution. By doing so, you can harness the full potential of your team's diverse problem-solving skills to drive your project forward.

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Marleen Potgieter

Owner of Equity Works | Expertise in Employment Law, emphasis on Employment Equity | Coaching & Training on people…

1 Recognize Styles

Each leader has a unique way of tackling problems, often shaped by their experiences and personality. Some may be analytical, preferring to delve into data before making decisions, while others might rely on intuition or a more collaborative approach. Recognize and validate these differing styles, and communicate that each brings value to the table. This acknowledgment can reduce resistance and open the door to finding a common ground where these styles can complement each other rather than clash.

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Marleen Potgieter

Owner of Equity Works | Expertise in Employment Law, emphasis on Employment Equity | Coaching & Training on people management & building relationships in the workplace | Author of two books published by Juta
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Gosh, I added an almost identical case study to some training I did recently and the delegates added some fascinating insights. They were so pragmatic in their approaches, sometimes we lean towards the principles rather than a practical hands-on approach. To summarise, listen to everyone’s input, take it on board (ie truly listen), then make sure you have a strong project lead that makes the ultimate decision!

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Samantha Barresi

Director of Women’s Services | Addiction Recovery
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Highlighting the strengths of both leaders is important and shining a light on past successes that could benefit this upcoming project. This helps open the mind of the other team leader giving each the opportunity to find the nitch they fit best in for this project. These conversations are essential to begin any new discussion

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Denize Soares

Especialista em Atendimento ao Cliente | Agente | Analista | Vendas | Produtos | Servi?os | Customer Service | Carteira | Novos Negócios | Reten??o | CPA 10
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A beleza da lideran?a está na diversidade! Cada líder traz uma perspectiva única, moldada por suas experiências e habilidades. Alguns s?o mestres da análise de dados, outros brilham na intui??o.Ao reconhecer e valorizar cada estilo, se constrói equipes mais fortes e inovadoras. Afinal, a melhor solu??o muitas vezes nasce da combina??o de diferentes perspectivas...

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2 Encourage Dialogue

Encouraging open dialogue is crucial in managing conflicts. Create a safe space for leaders to express their viewpoints and concerns without fear of dismissal or retribution. Facilitate discussions that focus on the project's goals rather than personal biases. This can help clarify misunderstandings and reveal the underlying reasons for each leader's approach. Through respectful communication, team leaders can begin to appreciate each other's perspectives and work towards a unified strategy.

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Denize Soares

Especialista em Atendimento ao Cliente | Agente | Analista | Vendas | Produtos | Servi?os | Customer Service | Carteira | Novos Negócios | Reten??o | CPA 10
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Como você incentiva o diálogo aberto em sua equipe? A comunica??o eficaz é fundamental para resolver conflitos e construir rela??es sólidas. Ao focar nas metas do projeto e evitar julgamentos, consegue criar um ambiente onde todos se sentem valorizados e ouvidos.

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3 Set Common Goals

It's important to refocus the team on common goals. Begin by outlining the project's primary objectives and the criteria for success. This helps to shift the focus from individual problem-solving methods to the end goal that everyone is aiming for. By establishing clear, shared objectives, team leaders can prioritize the project's success over personal preferences or methodologies, which can lay the groundwork for a more cooperative approach to problem solving.

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Denize Soares

Especialista em Atendimento ao Cliente | Agente | Analista | Vendas | Produtos | Servi?os | Customer Service | Carteira | Novos Negócios | Reten??o | CPA 10
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A colabora??o é a chave para alcan?ar grandes resultados. Ao definir objetivos comuns e trabalhar juntos em dire??o a eles, estamos desenvolvendo o potencial da equipe. Quando todos est?o remando para o mesmo lado, o sucesso é inevitável.

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4 Leverage Strengths

Capitalize on the strengths of each leader's problem-solving approach. For instance, analytical thinkers can handle data-driven aspects of the project, while intuitive leaders might excel in stakeholder relations or creative brainstorming. By assigning responsibilities that align with each leader's strengths, you not only optimize their performance but also demonstrate how diverse approaches can be an asset when strategically applied to different facets of the project.

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5 Implement Strategies

Implementing conflict management strategies is key. Consider techniques like mediation, where a neutral party helps to facilitate a resolution, or compromise, where each leader concedes on some points to reach an agreement. It's also beneficial to establish rules for engagement that prevent conflicts from escalating, such as avoiding personal attacks and focusing on the issue at hand. These strategies can help navigate through disagreements and keep the project on track.

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6 Monitor Progress

Regularly monitor the progress of the project and the dynamics between team leaders. This involves checking in on milestones, assessing whether the combined problem-solving approaches are effective, and making adjustments as needed. It's also important to celebrate successes that result from collaborative efforts, as this reinforces the value of working together despite differing approaches. Continuous monitoring and recognition help maintain a positive trajectory towards project success.

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Your team leaders have conflicting problem-solving approaches. How can you steer the project towards success?

1

2

3

4

5

6

1 Recognize Styles

2 Encourage Dialogue

3 Set Common Goals

4 Leverage Strengths

5 Implement Strategies

6 Monitor Progress

Conflict Management

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Your team leaders have conflicting problem-solving approaches. How can you steer the project towards success?

1

2

3

4

5

6

1 Recognize Styles

2 Encourage Dialogue

3 Set Common Goals

4 Leverage Strengths

5 Implement Strategies

6 Monitor Progress

Conflict Management

给文章评分

感谢您的反馈

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