Your team is feeling overwhelmed by their roles. How can you support them effectively?

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When your team is feeling the weight of their responsibilities, it's crucial to step in and offer support. The key is to recognize the signs of overwhelm—missed deadlines, a drop in quality, or visible stress. Understanding these signals allows you to act promptly and effectively. Remember, as a leader, your role isn't just to delegate tasks but to ensure that your team can handle them without burning out. Offering support can take many forms, from providing additional resources to simply lending an empathetic ear.

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Nathan Chaney

Supply Chain Advocate | Podcast Host | Ceaseless Networker | Entrepreneur

1 Assess Needs

Start by assessing the individual and collective needs of your team. Hold one-on-one meetings to understand each person's challenges and workload. These discussions can uncover specific stressors and help you identify whether the issue is a lack of resources, unrealistic deadlines, or perhaps a need for additional training. By pinpointing the root causes, you can tailor your support to be genuinely effective, rather than applying a one-size-fits-all solution that may not address the actual problems your team is facing.

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Brian Sams

PGA Member, Former Head Golf Professional, Consultant
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All team members should be allowed to use their individual talents in completion of a job. Everyone has a skill set they have learned. People need to be able to use their given skills in the completion of assigned tasks. Forcing someone into a job they dislike will lead to resentment and poor performance. People must be properly trained for a specific job allowing goals to be performed as required.

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2 Redistribute Tasks

If you find that some team members are swamped while others have capacity, consider redistributing tasks . This doesn't necessarily mean a permanent change in roles but could involve temporary support where it's needed most. It's important to communicate openly about these changes, ensuring everyone understands that the goal is to balance the workload and maintain team performance without overburdening individual members.

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Brian Sams

PGA Member, Former Head Golf Professional, Consultant
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If an individual needs help to successfully complete a task, it is the supervisor’s task to find someone who possesses the knowledge and skill set to effectively assist in completing the job.

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Anthony COLOVRAY

Directeur Général des Services en Mairie et Fondateur de l'ACFPP
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Redistribuer les taches doit être le résultat d'une analyse et d'un travail collectif. Cela devrait apparaitre comme une des possibilités mais les raisons de la problématiques peuvent émaner d'un tas de cause: manque d'effectif, manque de formation, de moyens, de mauvaises délégations, d'un organigramme flou...

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3 Encourage Breaks

Encourage your team to take regular breaks throughout the day. Stepping away from work for even a short period can help reduce stress and prevent burnout. Encourage activities that are not work-related during these breaks to help your team recharge. This could be as simple as a walk outside, a coffee break, or a few minutes of meditation. It's important for them to know that you value their well-being as much as their productivity.

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4 Provide Resources

Providing resources can range from additional team members to assist with the workload, to tools that streamline processes and reduce manual effort. Sometimes, the solution might be as straightforward as offering a training session to improve efficiency or introducing a new software that automates tedious tasks. By investing in resources that alleviate pressure, you demonstrate your commitment to supporting your team and improving their work experience.

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5 Foster Openness

Fostering an environment of openness and communication is essential. Encourage your team to speak up when they are feeling overwhelmed and assure them that their concerns will be met with understanding and action. This can lead to a more collaborative atmosphere where team members feel comfortable asking for help and offering it to others. By promoting a culture of support , you can prevent issues from escalating and help your team navigate challenges more effectively.

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6 Empower Decisions

Lastly, empower your team to make decisions that affect their work-life balance and productivity . By giving them some control over how they manage their workload, you help build a sense of ownership and responsibility. This empowerment can lead to more creative solutions to workload management and a more engaged team that feels supported in their roles.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Nathan Chaney

Supply Chain Advocate | Podcast Host | Ceaseless Networker | Entrepreneur
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Encourage and/ help them find mentors outside of the company in similar roles that can help be a listening ear, a sounding board, and a guide to help your team feel more comfortable with their roles.

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Your team is feeling overwhelmed by their roles. How can you support them effectively?

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1 Assess Needs

2 Redistribute Tasks

3 Encourage Breaks

4 Provide Resources

5 Foster Openness

6 Empower Decisions

7 Here’s what else to consider

Team Building

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