Inicie uma conversa franca com o cliente para entender seus motivos e percep??o de risco. Identifique o perfil de tolerancia ao risco do cliente, avaliando sua experiência, avers?o a perdas e objetivos de longo prazo. Explore diferentes cenários de risco e suas possíveis consequências, utilizando ferramentas como a análise SWOT e a árvore de decis?o.

Para garantir uma comunica??o eficaz durante mudan?as estratégicas em tempos turbulentos, é essencial estabelecer canais de comunica??o transparentes e frequentes. Utilize reuni?es regulares, boletins informativos e plataformas de comunica??o interna para manter a equipe atualizada sobre as mudan?as e seus impactos. Incentive um ambiente onde os membros da equipe se sintam à vontade para fazer perguntas e expressar preocupa??es. Além disso, adapte a comunica??o ao público, utilizando mensagens claras e diretas que abordem as principais preocupa??es da equipe. Escute ativamente o feedback e ajuste sua abordagem conforme necessário, demonstrando que a opini?o da equipe é valorizada e considerada nas decis?es.

To ensure effective communication during strategy changes, I focus on clearly explaining the “why” behind the changes, helping the team understand the rationale and align with the new direction. I use multiple communication channels—meetings, emails, and collaborative platforms—to reach everyone and accommodate different preferences. Open dialogue is critical; I create opportunities for the team to ask questions, share concerns, and provide feedback, fostering trust and engagement. This approach keeps communication clear, inclusive, and adaptive during turbulent times.

Effective communication during turbulent times is all about clarity, consistency, and empathy. Explaining the ‘why’ behind strategy changes helps the team see the bigger picture and fosters alignment. Using multiple channels ensures everyone gets the message in a way that works for them. Most importantly, creating space for open dialogue builds trust and allows concerns to surface, making the team feel heard. In challenging times, it’s communication that keeps the team grounded and moving forward together.

Make sure your asynchronous communication channels are working and everyone is on them - capture information on those channels (example: Teams groups) by inserting AI-analysis of group calls, for everyone to be up-to-date at any given time on what was discussed, agreed and put into agenda (add slides to the recordings/AI-driven summaries)