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Your team is divided on your facilitation strategies. How can you unify their conflicting opinions?

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Facilitation is a skill that hinges on the ability to guide discussions and decision-making processes within a group effectively. It's no small feat to harmonize a team, particularly when your facilitation strategies become a point of contention. As a facilitator, your role isn't just to direct, but to unify and steer your team towards common goals, even when opinions differ. Understanding how to navigate these choppy waters is crucial for maintaining a productive and collaborative team environment.

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1 Listen Actively

Active listening is the cornerstone of effective facilitation. When your team expresses divergent views on your strategies, it’s vital to listen without judgment and acknowledge their concerns. Show empathy and understanding, and ensure that every team member feels heard. This doesn’t mean agreeing with everyone but rather validating their feelings and perspectives. By doing so, you create a safe space for open dialogue, which is essential for moving towards a unified approach.

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Adrian Draai

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In my experience, you should address the problem head on and try to keep communication channels as open as possible. This allows for transparency and your team not afraid to approach you with something that can also benefit you.

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2 Assess Strategies

Take a step back and objectively assess your facilitation strategies. Are they inclusive and adaptable to the diverse needs of your team? It's important to evaluate whether your methods are truly effective or if they need refinement. Solicit feedback from your team members on what’s working and what isn’t. This not only shows that you value their input but also helps you to identify areas for improvement and to develop a more cohesive facilitation plan.

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Adrian Draai

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You team make work with facilitation or other administrative tasks that relate to facilitation. They may be closer to finding a workflow that is more effective/efficient for that specific task than you. Here is where you need to view the strategy through their lens then the system as a whole.

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3 Encourage Dialogue

Fostering an environment where open dialogue is encouraged can help in bridging the divide. Encourage your team to share their thoughts on what an ideal facilitation strategy looks like to them. This process can unearth innovative ideas and show that you are willing to collaborate on solutions. Remember, the goal isn’t to win an argument but to find a middle ground that resonates with the entire team.

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Adrian Draai

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When you build a culture of open communication in your team, they are more likely to come to you with ideas. Its important during these discussions that you as a manager, encourage them to speak. This will benefit all parties and allow for everyone to have a clearer understanding.

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4 Build Consensus

Building consensus is a gradual process that requires patience and skill. Use techniques such as brainstorming or round-robin discussions to gather various viewpoints and drive towards a collective decision. It’s important to focus on commonalities rather than differences, highlighting shared objectives and how each proposed strategy can help achieve them. Through consensus-building, your team can co-create facilitation approaches that everyone can endorse.

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Adrian Draai

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Sometimes there is not always a black/white approach to finding the best way forward. Solutions by the team and manager may differ but if outcomes remain the same, why not empower your team in those moments? Consensus will also help the team move towards a more cohesive space by having a democratic approach.

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5 Implement Changes

Once you've gathered input and built consensus, it's time to implement changes to your facilitation strategies. Start with small, incremental adjustments to allow your team to adapt and provide feedback on the effectiveness of these changes. This iterative approach shows your commitment to continuous improvement and responsiveness to your team's needs, which can foster greater unity and cooperation.

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6 Review Progress

Regularly reviewing the progress of the newly implemented facilitation strategies is crucial. Set up follow-up meetings to discuss what is working and what can be further improved. This continuous loop of feedback and adjustment not only optimizes facilitation methods but also keeps the team engaged and invested in the process. By showing that you’re committed to evolving your strategies, you reinforce the value of unity and collaborative growth.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Your team is divided on your facilitation strategies. How can you unify their conflicting opinions?

1

2

3

4

5

6

7

1 Listen Actively

2 Assess Strategies

3 Encourage Dialogue

4 Build Consensus

5 Implement Changes

6 Review Progress

7 Here’s what else to consider

Facilitation

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Your team is divided on your facilitation strategies. How can you unify their conflicting opinions?

1

2

3

4

5

6

7

1 Listen Actively

2 Assess Strategies

3 Encourage Dialogue

4 Build Consensus

5 Implement Changes

6 Review Progress

7 Here’s what else to consider

Facilitation

给文章评分

感谢您的反馈

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