Breaking through resistance to feedback starts with shifting their mindset about it. Most resistance stems from fear—fear of inadequacy, failure, or being judged. Reframe feedback as a tool, not a threat. Use the "mirror and ladder" approach: first, mirror their current beliefs by validating their perspective. Then, ladder up to new insights by asking open-ended, curiosity-driven questions like, "What do you think holds you back from achieving your potential?" Psychology shows people accept change when they feel ownership over it. By guiding them to self-discovery, you create buy-in, making feedback feel empowering, not threatening.

Lidar com a resistência ao feedback exige uma abordagem cuidadosa e empática. Concordo que a empatia, fazendo perguntas abertas e criando uma vis?o compartilhada s?o fundamentais para estabelecer uma conex?o e abrir espa?o para o crescimento. Isso ajuda o cliente a se sentir mais seguro e receptivo ao feedback. Estratégias muito eficazes!

Resistance seems to point to a lapse in trust. Build greater trust by showing empathy, by recognizing that feedback can be tough to accept sometimes and by acknowledging the strengths of the client while also pointing to thighs they can work on.