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Your remote team is divided on a decision. How do you unite conflicting opinions and reach a consensus?

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Leading a remote team often means navigating through the choppy waters of differing opinions. When your team is divided on a decision, it's crucial to find ways to unite them and reach a consensus. The challenge is heightened by the lack of physical presence, which can make misunderstandings more common and resolution harder to achieve. However, with the right approach, you can guide your team toward a unified decision that respects everyone's perspectives and upholds the team's objectives.

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Jose Araujo

Leading High-Performing Teams | MBA | ?? Empowering People and Tech Talent to Thrive and Succeed ??
Vicente Ivorra Juan

Export Manager at Grupo Apex · Aperitivos y Extrusionados, S.A.
John Fowler

Leader | Technologist | Engineering Manager

1 Listen Actively

Active listening is the cornerstone of resolving conflicts within your remote team. Encourage each member to share their viewpoint without interruption, ensuring that they feel heard and valued. This process not only helps in understanding the diverse perspectives but also aids in identifying common ground. By paraphrasing and summarizing what you've heard, you demonstrate empathy and reinforce that each opinion is a vital part of the decision-making process.

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Jose Araujo

Leading High-Performing Teams | MBA | ?? Empowering People and Tech Talent to Thrive and Succeed ??
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To unite conflicting opinions in your remote team, start by creating a space where everyone feels heard. Encourage open dialogue, allowing each team member to express their views without interruption. This fosters an environment of respect and ensures all perspectives are considered. Identify common goals and areas of agreement as a foundation for building consensus. Facilitate the discussion by guiding the team toward a solution that integrates the best elements of each perspective. By emphasizing collaboration and shared objectives, you can turn division into a unified, team-driven decision.

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John Fowler

Leader | Technologist | Engineering Manager
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This happens and it's not hard to deal with as long as everyone is included and feels respected. Be sure to outline the business/product goal so that you have an objective criteria. Allow everyone to outline their position, encourage them to include data to support their reasoning. I try to ask questions and challenge any assumptions and allow for an open debate. Virtually every time, you will see a pattern of common ground. From there, I can usually guide the discussion toward an agreement. This is a good time for 'Go team!" moment; disagreements happen, so celebrate the win.

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Vicente Ivorra Juan

Export Manager at Grupo Apex · Aperitivos y Extrusionados, S.A.
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Start by actively listening to all team members' perspectives. Ensure everyone feels heard and understood, which can reduce tension and make individuals more open to collaboration.

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Dr. Philipp S. Weinmann

Wir beraten Familienunternehmerinnen und -unternehmer
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Mir hilft es beim Zuh?ren, wenn ich mir Notizen mache. Denn dadurch kann ich mir sicher sein, sp?ter nichts zu vergessen und das Geh?rte besser einzuordnen und strukturieren zu k?nnen. Ich weise hierzu meine Gespr?chspartner darauf hin, damit diese meinen Mitschrieb nicht als unh?fliches Desinteresse auffassen.

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Faith Chukwueze

Conversion Copywriter| Email marketer|I help business owners who don't have money to waste convert prospects into customers and improve overall Marketing ROI | Founder @Pearlstore
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Encourage each team member to listening actively to each other's point of view. This will help resolve conflict in the team.

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2 Facilitate Dialogue

Once all opinions are on the table, facilitate a constructive dialogue where team members can discuss their differences. This should be a safe space where everyone can express their concerns and suggestions without fear of dismissal or ridicule. Your role is to steer the conversation towards a solution, helping the team to see how their individual goals align with the team's collective objectives. Remember, the goal is not to win an argument but to find a path forward that everyone can agree on.

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Dr. Philipp S. Weinmann

Wir beraten Familienunternehmerinnen und -unternehmer
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Ich erachte es als besser, mein Gegenüber zuerst nach ihrer/seiner Meinung zu fragen. Durch die Mitteilung meiner Auffassung k?nnte ich die unbeeinflusste ?u?erung von Gedanken gef?hrden. Dies erm?glicht zugleich einen Dialog auf Augenh?he und zollt ebenso Respekt.

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Claire Koryczan

Founder & Director of Imagine Beyond
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Once all voices are heard and opinions are shared, look at the bigger picture of organisational goals to determine which aligns with driving these forward. Use this as your decision-making compass. This approach removes personal opinions or subjectivity from the conversation and allows the team to focus on what is best to help the organisation's goals, ensuring alignment and consensus.

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3 Explore Alternatives

Sometimes the best way to resolve a disagreement is by exploring alternative solutions that may not have been initially considered. Encourage your team to think outside the box and propose different approaches. This can lead to innovative solutions that satisfy all parties involved. It's essential to remain open-minded during this process and consider the feasibility and potential impact of these new ideas on the team's goals.

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Dr. Philipp S. Weinmann

Wir beraten Familienunternehmerinnen und -unternehmer
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Ein Dialog darf keine Einbahnstra?e sein. Es sollte immer mehrere Wege geben. Deshalb gilt es, aufzuzeigen, dass solche Optionen bestehen. Zeigen Sie Ihrem Gegenüber, dass Sie an einer Einsch?tzung der einzelnen Optionen interessiert sind und auf die Meinung wert legen. Erst nach einer ?u?erung Ihres Gegenübers sollten Sie Ihr eigene Meinung bekunden, um so eine Verf?lschung der Meinungs?u?erung Ihres Gegenübers zu verhindern.

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4 Prioritize Objectives

In order to move forward, it's important to remind your team of the overarching objectives that brought you together in the first place. Discuss how each proposed solution aligns with these goals and prioritize the options based on their effectiveness in achieving them. This helps to shift the focus from individual preferences to what's best for the team as a whole, making it easier to reach a consensus.

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Vicente Ivorra Juan

Export Manager at Grupo Apex · Aperitivos y Extrusionados, S.A.
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Clarify the key objectives that the decision needs to meet. Aligning on the primary goals helps to focus the discussion and can often reveal shared priorities, making it easier to agree on the best course of action.

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5 Compromise Wisely

Compromise is often necessary when unifying a divided team. However, it's important to compromise wisely. Ensure that any concessions made do not compromise the project's integrity or the team's values. A good compromise is one where all parties feel that their most important concerns are addressed, even if they have to give ground on lesser issues.

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Vicente Ivorra Juan

Export Manager at Grupo Apex · Aperitivos y Extrusionados, S.A.
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Encourage compromise where necessary, but ensure that it is balanced and does not disproportionately favor one side. Look for win-win solutions that address the most critical aspects of each position.

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6 Implement Decisively

Once a consensus is reached, it's crucial to implement the decision decisively. This shows your team that their efforts in the decision-making process have been fruitful and that there is a clear plan of action moving forward. Make sure that roles and responsibilities are clearly defined, and that there is a mechanism for feedback and adjustment if necessary. This will help maintain unity and momentum as your team works towards its collective goals.

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Vicente Ivorra Juan

Export Manager at Grupo Apex · Aperitivos y Extrusionados, S.A.
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Once a consensus is reached, implement the decision decisively. Clear communication of the final decision and the rationale behind it helps to solidify team alignment and prevent lingering doubts.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Vicente Ivorra Juan

Export Manager at Grupo Apex · Aperitivos y Extrusionados, S.A.
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Reflect on the decision-making process after implementation. Gather feedback to understand what worked and what didn’t, and use these insights to improve future decision-making processes within the team.

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Your remote team is divided on a decision. How do you unite conflicting opinions and reach a consensus?

1

2

3

4

5

6

7

1 Listen Actively

2 Facilitate Dialogue

3 Explore Alternatives

4 Prioritize Objectives

5 Compromise Wisely

6 Implement Decisively

7 Here’s what else to consider

Team Leadership

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Your remote team is divided on a decision. How do you unite conflicting opinions and reach a consensus?

1

2

3

4

5

6

7

1 Listen Actively

2 Facilitate Dialogue

3 Explore Alternatives

4 Prioritize Objectives

5 Compromise Wisely

6 Implement Decisively

7 Here’s what else to consider

Team Leadership

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感谢您的反馈

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