Your event is facing weather-related disruptions. How do you handle clients demanding a full refund?
Planning an event can be a thrilling journey, but weather-related disruptions can quickly turn the tides, especially when clients begin to demand full refunds. As an event planner, you're no stranger to the unexpected. However, when the skies darken and the forecasts turn grim, your clients' concerns become as palpable as the storm clouds above. The key is to navigate these choppy waters with professionalism and poise, ensuring your clients feel heard, respected, and most importantly, that they understand the policies in place. Let's delve into how you can manage these situations effectively, keeping your clients' trust intact while maintaining the financial viability of your event.
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Sachin SharmaSenior Operations Manager at Sonacon Entertainment Pvt. Ltd. Ex Bigo Technology Pte. Ltd.
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Ahmed Elsamahi, MBA, CEPA?? ,CWCA??, PACESr. Executive Assistant @ Federal Tax Authority | Office Manager | C-suite | HNWI | Project Coordinator |+19 Experience…
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Caitriona O'MahonySales & Marketing Specialist