Your direct report's performance is slipping in remote work. How will you address the decline effectively?

1 Assess Situation

Before jumping to conclusions, take time to assess the situation thoroughly. It's crucial to understand the root causes behind your direct report's performance slip. Remote work can bring unique challenges such as isolation, distractions, or technical difficulties. Engage in a non-confrontational dialogue to gather insights into their work environment, mental health, and any personal issues that may be affecting their work. This step is not about making assumptions but about collecting information to form a clear picture of the underlying factors.

2 Set Expectations

Once you have a better understanding of the situation, clarify expectations with your direct report. It's possible that remote work has blurred the lines of what's expected, leading to confusion and a drop in performance. Reiterate goals, deadlines, and quality standards, ensuring they align with the company's objectives. This conversation should be two-way, allowing your direct report to express concerns or request additional support where needed. Setting clear expectations provides a roadmap for improvement and helps prevent future misunderstandings.

3 Provide Resources

If performance issues stem from a lack of resources or support, it's your responsibility to address these gaps. Whether it's additional training, software tools, or more regular check-ins, providing the right resources can empower your direct report to succeed in a remote setting. Discuss what tools or support they feel would enhance their productivity and work together to implement practical solutions. Remember, investing in your team's success is an investment in the company's success.

5 Adjust Strategy

Be prepared to adjust your management strategy based on the feedback and performance data you collect. Remote work is dynamic, and what works for one employee may not work for another. Tailor your approach to meet the individual needs of your direct report, considering their work style, personal circumstances, and professional goals. Flexibility and adaptability are essential qualities in managing remote teams effectively.

6 Encourage Balance

Lastly, encourage a healthy work-life balance for your direct report. Remote work can sometimes lead to overworking or burnout if boundaries between personal and professional life are not well-defined. Advocate for regular breaks, flexible schedules if possible, and time off when needed. A balanced approach to work can often rejuvenate motivation and productivity, leading to better performance in the long run.