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Last updated on 2024年7月15日

Your direct report is drowning in client demands and deadlines. How can you support them effectively?

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When a direct report is overwhelmed by client demands and deadlines, it's crucial to step in and offer support. As a manager, your role isn't just to oversee work but to ensure your team can perform at their best without burning out. Understanding the pressure they're under is the first step to alleviating it. Here are some strategies to help your direct report manage their workload more effectively.

本文章的要点总结

Assess workload together:

Begin by sitting down with your direct report to review their projects and deadlines. This helps identify stress points, allowing you to make decisions about redistributing tasks or extending deadlines.### *Delegate effectively:Encourage your direct report to delegate tasks that don't require their specific expertise. This lightens their load and empowers other team members, fostering a more balanced and collaborative work environment.

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Clazer Guimar?es Lima

Supply Chain | Logistics | Quality |…
Elói Guimar?es

??LinkedIn Top Voice | Coordenador de…

1 Assess Load

Begin by evaluating the workload of your direct report . Sit down with them to review their current projects, deadlines, and client expectations . This exercise is not merely about listing tasks but understanding the scope and urgency of each item. It's essential to identify what's causing the most stress and whether the workload is indeed too heavy or if there are inefficiencies in how tasks are being handled. This assessment will provide a clearer picture of the situation, allowing you to make informed decisions about redistributing tasks, extending deadlines , or providing additional resources.

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Elói Guimar?es

??LinkedIn Top Voice | Coordenador de Planejamento e Estratégia de Vendas
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Para apoiar um subordinado sobrecarregado com demandas e prazos de clientes, comece avaliando a carga de trabalho dele junto com ele. Priorize as tarefas mais urgentes e delegue ou redistribua o trabalho, se possível. Ofere?a suporte prático, como ajuda na organiza??o de tarefas ou na defini??o de prazos mais realistas. Mantenha uma comunica??o aberta para entender suas dificuldades e forne?a feedback contínuo. Considere oferecer recursos adicionais, como treinamento ou ferramentas que possam facilitar o trabalho. Demonstre empatia e reconhecimento pelos esfor?os dele, criando um ambiente de apoio e confian?a.

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Clazer Guimar?es Lima

Supply Chain | Logistics | Quality | Finance | Membro da CS LOG Ceará |
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Fa?a um diagnóstico se essa carga de trabalho n?o pode ser delegada para um auxiliar, estagiário, caso seja viável, sugira ao indivíduo essa delega??o e pe?a para que ele fa?a o monitoramento.

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Koshy Samuel

Connecting Global Economies, Bridging Businesses providing only World Class Products and Best Quality Services that improve the lives of the world's consumers, now and for generations to come.
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Supporting a direct report who is overwhelmed by client demands and deadlines involves several practical steps: Assess the Situation Prioritize Tasks Set Realistic Goals Provide Resources Encourage Delegation Offer Flexible Solutions Regular Check-Ins Shield from Additional Demands Promote Work-Life Balance Provide Emotional Support Training and Development Review and Adjust By taking these steps, you can support your direct report effectively, helping them manage client demands and deadlines while maintaining their well-being and productivity.

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2 Prioritize Tasks

Once you have a grasp on the workload, help your direct report prioritize their tasks . Determine which projects are critical and time-sensitive and which can be deferred or delegated. This process often involves tough decisions and sometimes renegotiating deadlines with clients . However, by establishing clear priorities, your direct report can focus on what's most important without being paralyzed by an unmanageable to-do list. This will also prevent important tasks from being overlooked in the chaos of trying to do everything at once.

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Clazer Guimar?es Lima

Supply Chain | Logistics | Quality | Finance | Membro da CS LOG Ceará |
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Priorizar atividades é fundamental para um colaborador eficiente, nós todos temos alguns gatilhos mentais que for?am a gente a executar atividades que s?o mais fáceis de executar, e assim termos a percep??o de estarmos produtivos, n?o obstante esse gatinho precisa ter um estanque, e realizar um diagnóstico do que é prioridade, e executar.

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3 Delegate Duties

Delegation is a powerful tool in managing workloads. Encourage your direct report to delegate tasks that do not require their specific expertise . This not only lightens their load but also empowers other team members by giving them opportunities to take on new challenges and grow. Remember, delegation is not about offloading work; it's about assigning the right tasks to the right people. Ensure that those who are delegated tasks have the necessary skills and bandwidth to take them on.

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Clazer Guimar?es Lima

Supply Chain | Logistics | Quality | Finance | Membro da CS LOG Ceará |
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A Delega??o é uma arte e precisa ser bem desenvolvida, como conhecendo melhor a equipe, saber pedir e n?o impor, dar o senso de responsabilidade, porém sem a press?o! A delega??o além tirar uma sobrecarga de trabalho de um colaborador ela também engaja outro a se envolver no processo.

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4 Offer Support

Direct support from you can make a significant difference. Offer to assist with client communications or to take part in meetings that may alleviate some of the pressure. Being present and showing that you're willing to share the burden can boost morale and demonstrate your commitment to your team's well-being. Additionally, provide guidance on time management techniques or tools that can help streamline their workflow, making it easier for them to handle their duties effectively.

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5 Enhance Skills

Sometimes, struggling with workloads can be a sign that a direct report needs further development in certain areas. Identify any skill gaps and provide training or mentorship to help them improve. This could involve learning new project management tools , enhancing client communication skills , or developing better time management habits. Investing in your direct report's growth not only helps them handle their current situation better but also prepares them for future challenges.

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Jorge Guerra - CFP??

Líder Empresas na Santander Brasil | Top Voice Linkedin | Planejamento Financeiro - CFP | Experiência com Segmentos PF(do varejo ao alta renda) e PJ(do varejo ao Middle)
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Esse olhar atento e proximo aos subordinados faz a diferen?a nas entregas e no alcance de objetivos, muitas vezes estamos fazendo algo de forma menos eficiente por acreditar que aquela é a melhor maneira de executar aquela atividade, um olhar de fora e mais experiente pode trazer diversos insights de como otimizar o tempo na execu??o, como também ferramentas de otimiza??o de tempo e organiza??o de atividades pode ajudar, atualmente temos diversas disponíveis.

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6 Foster Resilience

Finally, work on building resilience within your direct report . Encourage a mindset that sees challenges as opportunities for growth rather than insurmountable obstacles. Recognize their efforts and celebrate small victories to maintain morale. Encourage breaks and time off to recharge when necessary, as continuous work without rest can lead to burnout. By fostering resilience, you're helping your direct report become more adaptable and robust in the face of demanding work situations.

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Clazer Guimar?es Lima

Supply Chain | Logistics | Quality | Finance | Membro da CS LOG Ceará |
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A resiliência deve ser um dos pilares para qualquer indivíduo, uma pessoa resiliente, aprende com os seus erros e sabe aproveitar cada oportunidade para melhorar sua postura diante dos problemas.

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Your direct report is drowning in client demands and deadlines. How can you support them effectively?

1

2

3

4

5

6

1 Assess Load

2 Prioritize Tasks

3 Delegate Duties

4 Offer Support

5 Enhance Skills

6 Foster Resilience

People Management

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Your direct report is drowning in client demands and deadlines. How can you support them effectively?

1

2

3

4

5

6

1 Assess Load

2 Prioritize Tasks

3 Delegate Duties

4 Offer Support

5 Enhance Skills

6 Foster Resilience

People Management

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感谢您的反馈

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