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Last updated on 2024年7月13日

Your cross-border team members clash in work styles. How will you navigate to keep the project on track?

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Navigating the challenges of working with a cross-border team can be as rewarding as it is complex. When your team members from different countries clash in work styles, it's crucial to address these differences proactively to keep your project on track. Understanding and valuing diverse perspectives is key, but it also requires a strategic approach to harmonize the varying approaches effectively. With the right mindset and tools, you can bridge the gap between these clashing work styles and lead your team to success.

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A K M Ziaul Amin

Freelance Consultant | Human Resources Management
Tamer Fathy

Branch manager at QNB Group

1 Assess Styles

Begin by conducting a thorough assessment of each team member's work style. This means understanding their cultural background, communication preferences, and approach to tasks. It's not just about noting the differences but appreciating how these diverse methods can contribute to a richer, more innovative project outcome. Empathy and active listening are your allies here; they will help you to create a map of the diverse work styles within your team and identify where the clashes are occurring.

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A K M Ziaul Amin

Freelance Consultant | Human Resources Management
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Navigating clashes in work styles among cross-border team members requires a strategic and empathetic approach. Where you need to encourage team members to express their concerns and preferences. Take the time to learn about the cultural backgrounds of your team members. This understanding can help in bridging gaps and finding common ground. Also, you need to Set Clear Expectations to define roles, responsibilities and project milestones clearly. Ensure everyone is on the same page regarding deadlines and deliverables. Use collaborative tools and techniques to foster teamwork. Remind the team of the common objectives and the bigger picture. Aligning on shared goals can motivate team members to work together effectively despite differences.

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2 Set Expectations

Once you've understood the work styles at play, it's time to set clear expectations. This involves establishing common goals and defining how each team member can contribute to these goals while respecting their individual work styles. Communication is paramount in this step, ensuring that everyone understands what is expected of them and how they should interact with their colleagues. This clarity will reduce misunderstandings and promote a cohesive working environment.

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3 Foster Respect

Fostering respect among team members is a non-negotiable step. This doesn't mean forcing everyone to agree but encouraging a culture where differing work styles are seen as an asset rather than a hindrance. Conduct team-building exercises that highlight the strengths of diverse working methods and create an atmosphere where every team member feels valued. When respect is rooted in your team's culture, clashes become opportunities for growth rather than obstacles.

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4 Adapt Processes

Adapting your project management processes to accommodate different work styles is essential. This might mean altering communication channels to suit remote team members or adjusting timelines to consider different time zones and working hours. The key is flexibility; by tailoring processes to fit your team's needs, you demonstrate a willingness to compromise and a commitment to inclusivity, which can significantly reduce friction caused by clashing work styles.

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5 Resolve Conflicts

When conflicts arise—and they will—it's important to address them promptly and constructively. This involves mediating disputes with a focus on finding a middle ground that acknowledges each party's work style while keeping the project's objectives in sight. Conflict resolution skills are vital here; they will help you navigate these tricky situations without alienating any team members or derailing the project.

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Tamer Fathy

Branch manager at QNB Group
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To solve team conflicts l believe that the following action points can be very effective Understand Differences: Use assessments and discussions to identify individual work styles. Embrace Strengths: See different styles as complementary strengths, not weaknesses. Play to Strengths: Assign tasks or project phases that suit individual work styles. Creative Collaboration: Brainstorm together, then divide tasks based on strengths. Gamify Teamwork: Reward collaboration and achieving team goals.

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6 Celebrate Success

Finally, celebrating successes both big and small can reinforce positive collaboration and show your team that their combined efforts are appreciated. Recognize individual contributions and how the blending of different work styles led to the project's success. This not only boosts morale but also sets a precedent for future collaboration, showing that despite any clashes in work styles, your team can achieve great things together.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Your cross-border team members clash in work styles. How will you navigate to keep the project on track?

1

2

3

4

5

6

7

1 Assess Styles

2 Set Expectations

3 Foster Respect

4 Adapt Processes

5 Resolve Conflicts

6 Celebrate Success

7 Here’s what else to consider

Working Abroad

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Your cross-border team members clash in work styles. How will you navigate to keep the project on track?

1

2

3

4

5

6

7

1 Assess Styles

2 Set Expectations

3 Foster Respect

4 Adapt Processes

5 Resolve Conflicts

6 Celebrate Success

7 Here’s what else to consider

Working Abroad

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