Your colleague has limited product knowledge. How can you help them improve?

La principal forma de ayudar a su colega, es escuchar y comprender que necesita. Procesar y modelar esta información para utilizar cualquier metodologia que ayude a gestionar con mas facilidad el proyecto. Adicional apoyar con la experiencia, proporcionar información y recursos disponibles, darle seguimiento o acompa?ar en el proceso ayudnado a resolver inquietudes o dudas.

Offer my knowledge to help and coach, share some personal experience about products and usage and run training sessions to support.

How to improve product knowledge ? Offer practical experience. ? Encourage both conventional and creative information sources. ? Provide opportunities to practice. ? Use microlearning. ? Focus on customer needs. ?Provide consistent training. ?Offer incentives. ?Hold out-of-office training.

Understanding your colleague's preferred learning style is crucial. Initially, I'd lean towards a hands-on approach while taking the time to familiarize myself with my colleague. Collaborating closely will allow me to assess their workflow and identify opportunities for enhancement. Through careful observation and interaction, I can tailor my mentoring or support to align with their learning preferences, thereby enhancing their retention of product knowledge. This strategy fosters trust, making it easier to offer and receive constructive feedback.

To help your colleague improve product knowledge: 1. Offer hands-on experience with the product. 2. Encourage exploring various information sources. 3. Provide opportunities for practice and application. 4. Implement microlearning sessions for quick, focused learning. 5. Emphasize understanding customer needs in relation to the product. 6. Ensure consistent training and support for continual growth.

Take ample practice for role play, monitor progress, learn, practice, repeat!, understand their requirements, help them grow ??

Collaboration is the best way to assist and to reinforce what you know. To improve product knowledge of your friend, casually discuss the product, its features, its benefits, and its value streams etc. I found out things discussed in a relaxed environment are easily understood compared to a too formal one. Share datasheets, presentations and visuals. Learning is a process and do not expect the person to be acquainted with the product on one go. Organise reinforcement and build on acquired knowledge until one understand the product. Perform knowledge checks by trusting your friend to lead product discussion at your next product engagement be it with a customer or in a review meeting. Lastly give constructive feedback candidly.

An example I have used is to acknowledge my own shortcomings. This option let's my coworker's know that I am only human like them. I offer them to understand what the client or customer sees them like. Are they too pushy, or too soft? 1) Do you want to be spoken to like that? 2) Are you being informative on the products? 3) What could you improve in your technique? Always offer honest and open suggestions. Give them the opportunity to discuss their technique. Explain the pros and cons of what you observed.

Proporcionar al colega recursos que puedan ayudarlo a obtener más información sobre los productos. Estos pueden incluir manuales, catálogos, folletos, videos, sitios web o cursos en línea. También puedes recomendar fuentes que te parezcan útiles o fiables, o dirigirlas a expertos o mentores que puedan responder a sus preguntas. También puede animar a su colega a utilizar los recursos con regularidad y actualizar sus conocimientos a medida que se introducen nuevos productos o funciones.

Moving to an new category can be challenging even though we possess the core skills. Many companies don't invest in training. 1. You tube videos of how the products are made. 2. Sign up for free weninars within that product category.

Senior management's one of necessary and obligatory role as well to build strong managerial level team.Daily taking care to improve team knowledge,confidence level,accountability.

A trocar de conhecimento e informa??es com os colegas de trabalho é super importante pra deixar a equipe mais eficiente e criativa. Quando a equipe troca ideias, experiências e truques, todo mundo sai ganhando. Isso cria um clima de trabalho mais colaborativo, onde todo mundo contribui com sugest?es e juntos conseguem resolver os problemas de forma mais criativa e eficaz, assim gerando melhores resultados.

Mostrar desde a matéria prima até a fabrica??o final, participa??o em visita ao fornecedor ou cliente, reuni?es, mostrar o quanto é importante saber sobre o produto e processo, conhecer o procedimento interno e externo de fabrica??o.

Understand the need Share the relevant knowledge Work together to bridge the gaps Motivate to pass on the knowledge Working together gives you knowledge, respect, bonding, results

A diversidade de informa??o, sugest?es, habilidades e etc, aumentam nosso campo de vis?o e conhecimento a respeito de determinado produto. Como também, estreitam nosso relacionamento como um time, criando um ambiente saudável para as inova??es.

O acompanhamento de forma contínua é a melhor estratégia para o desenvolvimento da equipe. Se um colaborador tem limita??o em determinado assunto ou produto, nada melhor que fazer junto com ele uma, duas ou quantas vezes for necessário até que ele se sinta confortável de fazer sozinho, depois, é só monitorar.

Through organized training and workshop that will expose and improve their knowledge concerning the products or the issues on ground.

é importante valorizar e reconhecer o esfor?o do seu colega em aprender e melhorar seus conhecimentos sobre produtos. Mostrar aprecia??o pelos seus esfor?os e conquistas pode incentivá-lo a continuar se desenvolvendo. Além disso, desafiá-lo a explorar novos produtos, buscar oportunidades de aprendizado e superar dificuldades pode ajudá-lo a crescer ainda mais. Compartilhar suas próprias experiências de aprendizado e sucesso pode inspirá-lo e mostrar que você está ao lado dele nessa jornada de desenvolvimento.

Sempre investindo em nós mesmos, estudando e buscando conhecimento, nunca esperar a oportunidade chegar até você, ir sempre atrás com a certeza de que já deu certo, sempre criando novas ideias de resolu??es de problemas, buscar sempre o caminho da perfei??o. Tratar a equipe com respeito, parabenizar e incentivar as pessoas a buscar resultados significativos.

When i don't know about something I read up and ask about anything related to the problem at hand. Getting into contact with the product more is always the best way to improve one's knowledge.

Helping colleges who have less product knowledge to learn and continue improving can be a rewarding experience. Here are some steps you can take to assist them: 1. Assess their current knowledge 2. Set clear goals 3. Provide resources 4. Teach and explain 5. Encourage active learning 6. Practical application 7. Provide feedback and support 8. Share your own knowledge 9. Stay updated 10. Provide accountability and motivation

Es muy importante la capacitación, siempre he tratado de capacitar a mi personal en el producto y en el proceso, ya que si ellos están capacitados van a poder tomar mejores decisiones para la empresa, y a la vez, los he empoderado para que ellos capaciten a su personal, siempre les digo, si quieres que tu área sea eficiente, capacita a tu personal, y si quieres capacitar a tu personal lo menos posible, cuida de ellos, tratalos bien, de la misma manera empoderalos, dales htas y ayuda a crecer a aquel que tiene las ganas de salir adelante, se justo, y evalua sin compadrazgo, y con capacitar a su personal lo menor posible, me refiero a tener una baja rotación, de esta manera vas a tener un equipo estable en tu área!

Las experiencias auténticas con el producto en lugares y tiempos reales, son incomparables. Observar y sentir el producto directamente, en cada etapa del proceso de creación, es fundamental. Authentic experiences with the product in real places and times are incomparable. Observing and feeling the product directly at each stage of the creation process is essential.

Avaliar o perfil do candidato versus o cargo é premissa básica para o recrutamento e sele??o, mesmo pessoas que já possuem experiência em determinadas áreas e supostamente conhecem o produto, merecem e devem passar por uma avalia??o periódica, nem sempre onde estamos e atuamos é onde podemos render mais.

Be their thought partner and help them think through learning more about the products. Then help them develop a system to keep on top of new information.

I have always thought it was best to train people how to think, instead of how to do something by rote. Therefore, I usually answer their question with a question of my own to try and direct them into thinking about the correct answer.