Your clients are pushing back against your advice. How do you give constructive feedback?
When your clients resist your advice, it's crucial to offer feedback that fosters trust and collaboration. Here's how you can provide constructive feedback:
How do you handle pushback from clients? Share your thoughts.
Your clients are pushing back against your advice. How do you give constructive feedback?
When your clients resist your advice, it's crucial to offer feedback that fosters trust and collaboration. Here's how you can provide constructive feedback:
How do you handle pushback from clients? Share your thoughts.
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When clients push back against your advice, acknowledge their concerns and listen to their perspective. Offer constructive feedback by explaining the reasoning behind your suggestions and how it aligns with their goals. Keep the conversation open and collaborative, inviting them to share their thoughts. Focus on finding a solution together rather than insisting on being right.
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Clients may push back because they feel misunderstood, defensive, or unsure about the advice being given. Before offering any further feedback, ensure that you remain calm and open to their point of view. How to approach it: Acknowledge their perspective: Show them that you value their input and are listening actively. Clarify any misunderstandings: Seek to understand the root of their resistance by asking questions or rephrasing their concerns.
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When clients push back against your advice, offer constructive feedback by first actively listening to their concerns to understand their perspective. Acknowledge their viewpoint, then explain your rationale clearly and respectfully, using data or examples to support your advice. Focus on the shared goals and emphasize how your recommendations align with their objectives. Be flexible by offering alternative solutions or adjustments while maintaining professional confidence in your expertise. Keep the conversation collaborative, not confrontational, and encourage open dialogue to find common ground.
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When clients push back against your advice, giving constructive feedback requires a thoughtful and solution-focused approach. Start by using specific examples from their situation to illustrate your points, showing them that your feedback is based on concrete observations rather than generalizations. This helps them understand the reasoning behind your suggestions and makes your advice more relatable and relevant. Stay solution-focused by emphasizing how your feedback can help them overcome challenges or achieve their goals, turning potential criticism into an opportunity for growth. Avoid being defensive or argumentative; instead, acknowledge their concerns and frame your guidance as a way to explore new possibilities or approaches.
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Less thinking, more feeling. Instead of fighting or pushing back to the push back, EMBRACE IT. How can you use this as an opportunity to not only continue to support the client, but, grow from what may be a difficult conversation?
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