Your client's demands surpass your team's abilities. How will you navigate this challenge?
Facing a situation where your client's demands exceed your team's capabilities can be daunting. However, it's a reality that many in account management encounter. It's essential to navigate this challenge with a strategic approach that maintains client satisfaction while keeping your team's workload and morale in balance. Being upfront, seeking solutions, and managing expectations are key to overcoming these hurdles. The following strategies will guide you through this delicate balancing act, ensuring you provide the best possible service without overextending your resources.
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Avdhut Patil, MBATrusted Advisor- C-suite | U.S. & MENA | LinkedIn Top Voice | Global Strategist | Healthcare | GCC | Fintech |…
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Ahmad El-SaeedChief Marketing Officer and Consultant | Technical Project Manager @Brightery
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Paul Eder, PhDI Lead You to New Insights | Strategy Consulting, Artificial Intelligence, & Data Innovation | Author of FIRESTARTERS