Your client keeps missing project deadlines. How do you regain control of the situation?

In my experience to regain control, first, gather information from all stakeholders to understand the issues. A predominant factor could be unrealistic timelines; if so, re-evaluate the project plan, breaking it into smaller tasks with accurate estimates. Second, address resource constraints with resource optimization techniques such as staff hires and budget reallocation. Third, ensure clarity in requirements to prevent misunderstandings and establish clear communication channels for regular updates. Lastly, identify external factors and develop a risk management plan with contingency measures. Improving these success factors helps to regain control of the current situation

Before diving into the blame game, take a step back and figure out who's writing the rules. Sometimes, the biggest obstacles aren't visible at first glance.

When a client keeps missing project deadlines, it's crucial to have a candid conversation about the impact on the project timeline and deliverables. I've found that setting clear expectations and revisiting the project plan together can help regain control and keep the project moving forward efficiently.

Reassess the project scope and deadlines with the client, identify obstacles, and establish clear, achievable milestones. Implement regular check-ins to monitor progress and address issues promptly. Adjust deadlines if necessary, but ensure open communication and accountability to keep the project on track.

I've often experienced a lack of buy-in from certain client personnel. If the client has hired business development consultants, internal business development employees can feel threatened. They may prioritize existing assignments over collaborative assignments with the consultant. Spend the time to ensure they buy-in on the project and clearly communicate how it benefits them and elevates the place in the company. Intrinsic motivation is key.

Set expectations to your client regarding when you want your project deadlines. Be transparent and open while communicating with them as it can prevent misunderstandings and emphasize the importance of deadlines for them.

Focus on communicating with them transparently, honestly, and regularly. This keeps the client updated and enables them to focus more on the project deadlines. Foster an environment where both of you can communicate your opinions and concerns freely.

Adjust your strategies or process if you feel that the client is finding it uncomfortable or hard to tackle. By adjusting your strategies, you can tailor them to the client's convenience and improve project submissions.

You can also offer assistance to your clients if they are struggling to submit projects within the given deadline. By offering help, you empathize with your clients and demonstrate that you are willing to make this project work along with their efforts.