Your client is frustrated during conflict resolution. How do you address their unmet needs?
When clients are frustrated during conflict resolution, understanding and addressing their needs is crucial. Here's what you can do:
- Listen actively to understand the root of their frustration.
- Validate their feelings without necessarily agreeing with them.
- Offer alternative perspectives or solutions that align with their core concerns.
How do you approach a client's frustration to ensure a productive outcome?
Your client is frustrated during conflict resolution. How do you address their unmet needs?
When clients are frustrated during conflict resolution, understanding and addressing their needs is crucial. Here's what you can do:
- Listen actively to understand the root of their frustration.
- Validate their feelings without necessarily agreeing with them.
- Offer alternative perspectives or solutions that align with their core concerns.
How do you approach a client's frustration to ensure a productive outcome?
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