Your BPO team is struggling with transcription. How can you help them be more productive?
Transcription is a common task for many BPO teams, especially those who handle audio or video files from clients. However, transcription can also be time-consuming, tedious, and prone to errors. If your BPO team is struggling with transcription, you might be looking for ways to help them be more productive and deliver quality work. Here are some tips to consider.