As a project coordinator, you have to juggle multiple tasks, deadlines, and stakeholders. Sometimes, your boss may not appreciate or understand the challenges you face, and this can lead to frustration, conflict, or miscommunication. How can you improve your relationship with your boss and make them see your perspective? Here are some tips to help you.
The first step is to figure out why your boss is not understanding your situation. Is it because they have unrealistic expectations, lack of information, different priorities, or a different communication style? Try to put yourself in their shoes and see what pressures they are facing, what goals they are trying to achieve, and what feedback they are getting from others. This can help you empathize with them and avoid taking things personally.
QHSE & BASC Consultant | Project Management | Driven to build successful new businesses
Lo primero es verificar si efectivamente el jefe no puede o quiere entender la situación debido a un tema personal e intentar llevar la conversacion al plano profesional de manera que objetiva, respetuosa y profesionalmente se busque mejorar la relacion de trabajo.
First thing to bear in mind, that the boss has a very busy diary and cannot be always be around for trivial matters or anything more than that. The best thing to do is book a 25 min slot in their diary where he/she has good enough time to do this with you. Ask what they would like to drink and get yourself one. Then, address your issues and concerns and provide solutions to the problem, so it doesn't seem like if you've just handed them one big problem on a plate!! Ask for their suggestions as well. So, you have the discussion with the best of both worlds. Before the meeting, perhaps write down some notes or bullet points, so you don't forget anything to mention. If the meeting goes well, suggest another follow-up get together.
The second step is to communicate with your boss clearly and regularly about your situation. Don't assume that they know everything that is going on with your projects, or that they will read your mind. Instead, proactively update them on your progress, challenges, and achievements. Use facts and data to support your points, and avoid blaming or complaining. Also, listen to their input and feedback, and acknowledge their concerns or suggestions. By communicating effectively, you can build trust and rapport with your boss, and avoid misunderstandings or surprises.
The third step is to negotiate and compromise with your boss when you have conflicting or competing demands. Sometimes, you may have to say no to your boss, or ask for more resources, time, or support. This can be difficult, but it is necessary to protect your workload, quality, and well-being. When you do this, be respectful and assertive, and explain the reasons and consequences of your request or refusal. Also, be flexible and open to alternative solutions, and try to find a win-win outcome that satisfies both of you.
The fourth step is to appreciate and acknowledge your boss for their role and contribution. Even if you don't agree with everything they do or say, you can still recognize their efforts, achievements, and strengths. Express gratitude for their guidance, support, or recognition. Give them positive feedback or compliments when they do something well. By showing appreciation and acknowledgment, you can improve your relationship with your boss, and make them feel valued and respected.
The fifth step is to seek feedback and improvement from your boss on your performance and skills. Ask them what they think you are doing well, and what you can do better. Listen to their comments and suggestions, and thank them for their input. Take action on the areas that need improvement, and show them your progress and results. By seeking feedback and improvement, you can demonstrate your commitment and professionalism, and enhance your credibility and reputation.
The sixth step is to manage your emotions and expectations when dealing with your boss. Sometimes, you may feel angry, frustrated, or disappointed by your boss's behavior or decisions. These are normal reactions, but they can also affect your productivity, morale, and relationship. To cope with these emotions, try to calm yourself down, and avoid reacting impulsively or defensively. Instead, focus on the facts and solutions, and express your feelings constructively and respectfully. Also, adjust your expectations, and accept that your boss is not perfect, and that you may not always see eye to eye. By managing your emotions and expectations, you can reduce stress and conflict, and maintain a positive and professional attitude.