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Your boss doesn't communicate effectively. How can you get your message across?

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Communication is vital for any successful team, but what if your boss doesn't communicate effectively? Maybe they are vague, inconsistent, or unresponsive, and you feel frustrated, confused, or ignored. How can you get your message across without causing conflict or damaging your relationship? Here are some tips to help you deal with a boss who doesn't communicate well.

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Fillemon T. Sakaria

Departmental Head: Applied Engineering Department @NIT | @Education and Training Trainee [ Ongoing ] | Design Thinking…
Ivan Shishkin

Executive coach for founders and C-suite. I help you grow, manage your energy, and lead your business further.

1 Identify the problem

The first step is to identify the specific communication problem that you are facing with your boss. Is it a lack of clarity, feedback, direction, or recognition? Is it a mismatch of expectations, styles, or channels? Is it a personal or professional issue? By pinpointing the problem, you can better understand the root cause and the impact on your work and your well-being.

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Fillemon T. Sakaria

Departmental Head: Applied Engineering Department @NIT | @Education and Training Trainee [ Ongoing ] | Design Thinking & Habitual Grit Founder
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I have my own share of supervisors whom will not communicate properly being it lack of clarity, feedback,direction, or recognition and it’s quite frustrating. If a situation like this happens it’s always good to ensure that you ask clarity to ensure the work is done in the right manner and the work results is what is expected. In communication you find managers that have less time to make things clear or they are distracted by something else. They often get distracted by too much work or so. Best thing as employees is to constantly communicate to ask for feedback and always get clear clarity of what is expected. Ensure that even after you get the work go back to the boss or supervisor to report the progress and ask if there are any changes

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Ivan Shishkin

Executive coach for founders and C-suite. I help you grow, manage your energy, and lead your business further.
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In a previous managerial role, navigating challenges with a less communicative boss was essential. I initiated regular update meetings, providing an opportunity for clear and concise information exchange. Recognizing the importance of different communication styles, I tailored messages to suit my boss's preferences, incorporating visual aids and summarizing key points in emails. Seeking feedback on their preferred communication approach not only enhanced our interactions but also demonstrated a proactive commitment to effective collaboration. This approach contributed to improved communication and understanding between us.

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Nitin Mohan M.

AVP HR @ Midas Consulting | Talent Acquisition, Business Development , Creating Winning Organizations
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In workplace different people come from different backgrounds like different demographics, education, cast, color, race, gender ,ethnicity etc ,so obviously they will have different belief system and communication pattern. The following Tips help anybody to overcome communication challenges 1) Track misses in communication: Is your boss unclear with instructions? Do they give vague feedback? pinpointing the exact issue will help you tailor your approach. 2) Ask clarifying questions 3) Paraphrase, Frame and Reframe 4) Leverage positive reinforcement 5) Consider one-on-one meetings 6) Document everything

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Tara Janu

Dealer Client Experience Representative | Lending Solutions Expert | Veteran
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In experiencing a communication breakdown, I have always sought alternative means of overcoming the barrier. Whether it be a clear and professional email or request for a short meeting, Involving HR and/or Executive Staff should be a last resort and only if all other avenues have been exhausted.

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2 Choose your approach

The next step is to choose an appropriate approach to address the problem with your boss. Depending on the situation, you may want to be direct, diplomatic, assertive, or collaborative. You may also want to consider the timing, the setting, and the medium of your communication. For example, you may want to schedule a face-to-face meeting, send an email, or use a phone call or a chat app.

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3 Prepare your message

The third step is to prepare your message in a clear, concise, and respectful way. You may want to use the STAR method to structure your message: Situation, Task, Action, and Result. Explain the situation that you are facing, the task that you are trying to accomplish, the action that you need from your boss, and the result that you expect or hope for. You may also want to use positive language, ask open-ended questions, and provide examples or evidence.

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4 Listen and respond

The fourth step is to listen and respond to your boss's reaction and feedback. You may want to use active listening skills, such as paraphrasing, summarizing, and reflecting, to show that you understand their point of view and acknowledge their concerns. You may also want to use empathetic statements, such as "I appreciate your perspective" or "I can see why you feel that way", to build rapport and trust. You may also want to avoid defensive or accusatory language, such as "You always" or "You never", and focus on solutions rather than problems.

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5 Follow up and follow through

The fifth step is to follow up and follow through on your communication with your boss. You may want to send a summary of your conversation, confirm the next steps and deadlines, and thank them for their time and attention. You may also want to monitor and report your progress, update them on any changes or challenges, and seek their input or approval when needed. You may also want to solicit and act on their feedback, and acknowledge and celebrate your achievements.

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6 Learn and improve

The final step is to learn and improve from your communication experience with your boss. You may want to reflect on what worked well and what didn't, and identify any areas for improvement or development. You may also want to seek feedback from others, such as your peers, mentors, or coaches, and learn from their insights and advice. You may also want to explore other resources, such as books, podcasts, or courses, to enhance your communication skills and confidence.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Your boss doesn't communicate effectively. How can you get your message across?

1

2

3

4

5

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1 Identify the problem

2 Choose your approach

3 Prepare your message

4 Listen and respond

5 Follow up and follow through

6 Learn and improve

7 Here’s what else to consider

People Management

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Your boss doesn't communicate effectively. How can you get your message across?

1

2

3

4

5

6

7

1 Identify the problem

2 Choose your approach

3 Prepare your message

4 Listen and respond

5 Follow up and follow through

6 Learn and improve

7 Here’s what else to consider

People Management

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感谢您的反馈

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