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You want to show you can solve problems on your resume. How do you make sure it stands out?

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Problem-solving skills are highly valued by employers, especially in challenging times. But how do you showcase your ability to overcome obstacles, find solutions, and handle conflicts on your resume? Here are some tips to help you make your resume stand out as a problem solver.

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1 Identify the problems you solved

The first step is to identify the specific problems you solved in your previous or current roles. Think of situations where you faced a challenge, a crisis, a complaint, or a gap, and how you resolved them. Use the STAR method (situation, task, action, result) to structure your examples and highlight your achievements.

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Patrick Gwandega

Experienced recruiter dedicated to guiding you to career success. HR background, hiring trends expertise.
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To make sure your problem-solving abilities stand out on your resume Highlight Specific Examples: Instead of simply stating that you're a good problem solver, provide concrete examples of problems you've solved in previous roles or projects. Use bullet points to describe the problem, your approach to solving it, and the results you achieved. Quantify Results: Whenever possible, quantify the impact of your problem-solving skills. For example, if you streamlined a process that saved time or money for your team, include specific numbers or percentages to demonstrate the effectiveness of your solution. Tailor your resume to highlight problem-solving skills for each job, using keywords from the description. Contact me now for more information!

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2 Quantify your impact

The next step is to quantify your impact as a problem solver. How did your actions benefit your employer, your team, or your customers? Use numbers, percentages, or other metrics to show the scope, scale, or outcome of your problem-solving efforts. For example, you can mention how much time, money, or resources you saved, how much revenue or customer satisfaction you increased, or how much risk or waste you reduced.

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Arpita Sharma

Resume Writer for Senior Managers and Leadership | LinkedIn Profile and Cover Letter Writer | ATS Optimised Resumes
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Just writing problem-solving is not enough. After you cite the problems, please use specific numbers and results to show the impact of your problem-solving skills. For example, instead of saying "Solved production issues," you could say "Resolved a recurring production bottleneck, increasing efficiency by 20%."

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3 Use action verbs and keywords

The third step is to use action verbs and keywords that demonstrate your problem-solving skills. Avoid vague or passive phrases like "responsible for" or "involved in". Instead, use strong and specific verbs like "analyzed", "resolved", "improved", "implemented", or "negotiated". Also, look for keywords related to problem-solving in the job description and incorporate them into your resume.

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Madelyn Mackie, CCMC, NCOPE, Career Activator

We Activate Career Dreams! ??|| Career Management Consulting, Training, and Outplacment Services ? Over 185+ LinkedIn Testimonials ??2K+ HIRED & Activating Career Dreams!
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Your resume is like a detective board for your problem-solving skills! To make it shine, ditch the boring bullet points. Instead, use action verbs. For example, instead of "responsible for sales," say "spearheaded a new marketing campaign that boosted sales by 20%." Numbers grab attention! Quantify your achievements whenever you can. And lastly, be specific! Don't just say "troubleshooted problems," say "troubleshooted a software glitch that saved the company X dollars." Real-life examples with results? That's how you make your resume shine.

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4 Provide context and details

The fourth step is to provide context and details that show how you solved problems. Don't just list your tasks or results, but explain the situation, the challenge, the process, and the outcome. Use bullet points to organize your information and make it easy to read. For example, instead of writing "Solved customer complaints", write "Resolved 95% of customer complaints within 24 hours by listening, empathizing, and offering solutions".

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5 Showcase your skills and tools

The fifth step is to showcase your skills and tools that you used to solve problems. You can include a skills section on your resume where you list your relevant technical, soft, or transferable skills. You can also mention the tools, methods, or frameworks that you applied to solve problems, such as data analysis, project management, or conflict resolution. For example, you can write "Used Excel, SQL, and Tableau to analyze data and identify root causes of issues".

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6 Tailor your resume to the job

The final step is to tailor your resume to the job you are applying for. Don't use the same resume for every position, but customize it according to the specific requirements, expectations, and challenges of each employer. Research the company, the industry, and the role, and identify the most relevant problems that you can solve for them. Then, highlight your problem-solving skills and achievements that match their needs and goals.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Arpita Sharma

Resume Writer for Senior Managers and Leadership | LinkedIn Profile and Cover Letter Writer | ATS Optimised Resumes
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Apart from the above, you can do the following tweaks to your resume demonstrate your problem-solving abilities: Include Testimonials: If possible, incorporate short quotes from former colleagues, supervisors, or clients that praise your problem-solving abilities. Demonstrate Continuous Learning: Show your commitment to improving your problem-solving skills by listing relevant courses, certifications, or learning experiences. Visual Elements: Use subtle design elements like bullet points, bold text, and spacing to make your problem-solving achievements easy to find and read.

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You want to show you can solve problems on your resume. How do you make sure it stands out?

1

2

3

4

5

6

7

1 Identify the problems you solved

2 Quantify your impact

3 Use action verbs and keywords

4 Provide context and details

5 Showcase your skills and tools

6 Tailor your resume to the job

7 Here’s what else to consider

Resume Writing

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You want to show you can solve problems on your resume. How do you make sure it stands out?

1

2

3

4

5

6

7

1 Identify the problems you solved

2 Quantify your impact

3 Use action verbs and keywords

4 Provide context and details

5 Showcase your skills and tools

6 Tailor your resume to the job

7 Here’s what else to consider

Resume Writing

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