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You want to build a better relationship with your boss. How can you manage up?

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Managing up is the art of building a positive and productive relationship with your boss, while also influencing their decisions and actions in a way that benefits you, your team, and the organization. It's not about sucking up, being manipulative, or undermining your boss's authority. It's about aligning your goals, communicating effectively, and showing your value. Here are some tips on how to manage up and improve your rapport with your boss.

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Faiza Qureshi (SHRM-SCP)

Group Head People & Culture @ HRSG | CHRP, SCP
Maricarmen Calcaneo

Consejera en USEM Cdmx y USEM Confederación | Co-constructora de la noble vocación del empresario, con la dignidad de…
Samir Geepee

I help CEOs & HR Professionals Transform Siloed Thinkers Into Collaborative Leaders ? Gamification ? Leadership ROI ?…

1 Understand your boss's style

The first step to managing up is to understand your boss's personality, preferences, and expectations. What are their strengths and weaknesses? How do they like to communicate and receive feedback? What are their priorities and challenges? How do they measure success and performance? By observing and asking questions, you can learn how to adapt your style to match your boss's, and avoid potential conflicts or misunderstandings.

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Samir Geepee

I help CEOs & HR Professionals Transform Siloed Thinkers Into Collaborative Leaders ? Gamification ? Leadership ROI ? Cultural Alignment ? Peer Coaching Behaviors ? Measurable Outcomes
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1. Learn their style: Does your boss prefer email updates, face-to-face meetings, or quick chats? Adapt your communication style to theirs for better reception. 2. Become their secret weapon: Stay informed about industry trends and anticipate their needs. Surprise them with relevant information or suggest solutions before problems arise. 3. Show empathy (carefully): Understanding their workload and pressures can foster a more human connection, but avoid overstepping boundaries. 4. Become a source of good news: Don't just report issues. Highlight positive developments and team accomplishments to keep them informed and motivated.

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2 Support your boss's goals

The second step to managing up is to support your boss's goals and vision, and show how you can contribute to them. Find out what your boss cares about, what their pain points are, and what their short-term and long-term objectives are. Then, align your work and projects with those goals, and communicate how you are helping them achieve them. Demonstrate your initiative, creativity, and problem-solving skills, and offer solutions, not complaints. Show your boss that you are a reliable and valuable partner, not a burden or a competitor.

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3 Communicate proactively

The third step to managing up is to communicate proactively and regularly with your boss, and keep them informed of your progress, challenges, and achievements. Don't wait for them to ask you for updates, or assume that they know everything that's going on. Instead, take the initiative to share relevant information, ask for feedback, and seek guidance. Use the communication channels and formats that your boss prefers, and be concise, clear, and respectful. Avoid surprises, excuses, or blame, and focus on facts, results, and action plans.

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4 Seek feedback and growth

The fourth step to managing up is to seek feedback and growth opportunities from your boss, and show your willingness to learn and improve. Ask your boss for constructive criticism, suggestions, and praise, and thank them for their input. Implement their feedback, and show them how you have improved or changed your behavior or performance. Also, express your interest in taking on new challenges, learning new skills, or expanding your responsibilities. Show your boss that you are eager to grow and advance in your career.

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Adrian (Ado) Ninnes

People & Culture Nerd │ Performance & Development Product Owner | AI explorer │ Podcast Co-host | Weekly Career Game+ Newsletter
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Building a relationship with your boss is like tending a garden. You need to nurture it to make it flourish! Show your desire to grow by seeking feedback and opportunities from your boss. - Be Open to Feedback: Ask for constructive criticism, suggestions, and even praise. A good boss wants to see you succeed! - Put Feedback into Action: Don't just listen, implement the advice your boss gives. Show them you're coachable. - Express Your Ambition: Let your boss know you're eager to learn new skills and take on challenges. Bosses love go-getters! Bonus Tip: Growth is a two-way street! Offer to help shows initiative and builds a sense of teamwork. Remember, a strong relationship with your boss benefits everyone!

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5 Manage expectations and boundaries

The fifth step to managing up is to manage expectations and boundaries with your boss, and ensure that you have a healthy and balanced relationship. Be realistic and honest about what you can and cannot do, and don't overcommit or underdeliver. Negotiate deadlines, priorities, and resources with your boss, and explain the rationale behind your decisions. Also, set clear and respectful boundaries with your boss, and don't let them micromanage, overload, or exploit you. Learn to say no, delegate, or push back when necessary, and protect your time, energy, and well-being.

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Faiza Qureshi (SHRM-SCP)

Group Head People & Culture @ HRSG | CHRP, SCP
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So slight disagreement with the order in which the steps have been aligned in this article. In my humble opinion - setting boundaries is the first thing one needs to do before anything else! Unfortunately in most cases in an attempt to ensure the relationship stays hassle free most reportees allow their leads to set the modus operandi of the relationship without communicating their needs. And subsequently it turns into an association which is dictated via a one way communication; eventually leading to frustration and a total breakdown. Hence it is imperative that clear guidelines are set from day one specially in terms of no go areas so that both parties are clear on the do's and don'ts.

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6 Appreciate and respect your boss

The sixth and final step to managing up is to appreciate and respect your boss, and show them that you care about them as a person, not just as a superior. Recognize and acknowledge your boss's efforts, achievements, and contributions, and express your gratitude and support. Give them genuine and specific compliments, and celebrate their successes. Also, respect your boss's authority, opinions, and preferences, and avoid criticizing, contradicting, or undermining them in public or private. Be loyal, trustworthy, and respectful, and treat your boss as you would like to be treated.

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Maricarmen Calcaneo

Consejera en USEM Cdmx y USEM Confederación | Co-constructora de la noble vocación del empresario, con la dignidad de la persona humana al centro
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El; tu jefe es un ser humano en el fondo busca lo mismo que tú! Tomarse el tiempo para mostrar auténtico interés por él, conociéndolo, dejándote conocer. No hay manera en que en la proximidad no encuentres puntos en común, intereses y habilidades. Proximidad! Proximidad sincera te dará una apertura y perspectiva diferente. Podría resultar que no se hicieran amigos pero si resultará una mucho mejor relación profesional. El arte de cultivar relaciones se ha ido perdiendo, incluso los contextos no lo propician. Se tiene que crear entonces, con intencionalidad esos espacios.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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You want to build a better relationship with your boss. How can you manage up?

1

2

3

4

5

6

7

1 Understand your boss's style

2 Support your boss's goals

3 Communicate proactively

4 Seek feedback and growth

5 Manage expectations and boundaries

6 Appreciate and respect your boss

7 Here’s what else to consider

Career Development

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You want to build a better relationship with your boss. How can you manage up?

1

2

3

4

5

6

7

1 Understand your boss's style

2 Support your boss's goals

3 Communicate proactively

4 Seek feedback and growth

5 Manage expectations and boundaries

6 Appreciate and respect your boss

7 Here’s what else to consider

Career Development

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