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You need to gauge employee satisfaction. What are the best pulse survey tools for your team?

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Employee satisfaction is a key factor for the success of any team. It affects productivity, retention, morale, and innovation. But how can you measure it effectively and regularly? One way is to use pulse surveys, which are short and frequent online surveys that ask employees about their opinions, feelings, and experiences at work. In this article, we will explore what pulse surveys are, why they are useful, and what are some of the best tools to create and manage them for your team.

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Marta Anna Bas

Helping to build meaningful careers
Noha Sinha

HR Business Partner | Talent Management | Change Management

1 What are pulse surveys?

Pulse surveys are a type of employee feedback tool that allows you to collect and analyze data on various aspects of employee satisfaction, such as engagement, motivation, satisfaction, alignment, recognition, and well-being. Pulse surveys are different from traditional annual or biannual surveys in that they are shorter, more focused, and more frequent. They usually consist of a few questions that can be answered in a few minutes, and they are conducted at regular intervals, such as weekly, monthly, or quarterly. Pulse surveys can help you monitor the trends and changes in employee satisfaction over time, identify the strengths and weaknesses of your team, and address any issues or concerns promptly.

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Andy de Sallis

Sales & Marketing Leader I Chief Growth Officer I Sales Director I Director of Partnerships.
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Pulse surveys really live to their name by helping you to fully connect with the beating heart of your business. It's like having x-ray vision and has helped me to connect with my team in more meaningful ways and gain tactical insights like never before ...which can only be good for business.

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2 Why are pulse surveys useful?

Pulse surveys can provide you with several benefits as a supervisor. First, they can help you improve communication and transparency with your team members. By asking them for their feedback regularly, you show that you care about their opinions and feelings, and that you are willing to listen and act on their suggestions. This can boost their trust and loyalty, and make them feel more valued and respected. Second, they can help you enhance performance and productivity. By measuring and tracking employee satisfaction, you can identify the factors that motivate or demotivate your team, and adjust your strategies and actions accordingly. You can also recognize and reward the achievements and contributions of your team members, and provide them with constructive feedback and guidance. Third, they can help you foster innovation and creativity. By encouraging your team members to share their ideas and insights, you can discover new ways to solve problems, improve processes, or create value. You can also stimulate their curiosity and learning, and promote a culture of continuous improvement.

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Noha Sinha

HR Business Partner | Talent Management | Change Management
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Pulse surveys become beneficial in true sense if organizations follow a simple framework (Ask - Reflect - Act - Communicate): 1) Ask for feedback - Maintain objectivity and simplicity; exercise caution regarding the frequency of soliciting feedback. 2) Reflect on the feedback - Consider the feedback solely with a focus on identifying areas for improvement. 3) Act on the feedback - Initiate a step today to witness improvisations in the times ahead. 4) Communicate - 'Complete the feedback loop' by sharing the actions implemented in response to the feedback received through Pulse Surveys.

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3 What are the best pulse survey tools for your team?

When selecting an online tool for creating and managing pulse surveys, you should take into account several criteria, such as ease of use, customization, feedback, and integration. The tool should be user-friendly and intuitive, allowing you to design and launch surveys without any technical skills. It should also allow you to customize your surveys according to your objectives and preferences. Furthermore, the tool should provide timely and actionable feedback on your surveys, as well as enable you to compare your data with industry standards or best practices. Lastly, it should integrate seamlessly with your existing tools and systems. Examples of pulse survey tools that meet these criteria are SurveyMonkey, Culture Amp, and TinyPulse. SurveyMonkey provides a range of features to create and manage pulse surveys, including expert-designed templates and the ability to customize surveys with your logo and colors. Culture Amp specializes in employee engagement and performance, allowing you to create surveys that measure various aspects of employee satisfaction. TinyPulse is a simple platform that focuses on one question per survey, offering a library of curated questions or the ability to create custom questions.

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4 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Marta Anna Bas

Helping to build meaningful careers
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As Bill Marklein, the founder of Culture Crossing, said, “Culture is how employees' hearts and stomachs feel about Monday morning on Sunday night.” Why pulse surveys are useful in seeing trends or areas of improvement, they have many shortcomings.

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You need to gauge employee satisfaction. What are the best pulse survey tools for your team?

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1 What are pulse surveys?

2 Why are pulse surveys useful?

3 What are the best pulse survey tools for your team?

4 Here’s what else to consider

Supervisory Skills

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You need to gauge employee satisfaction. What are the best pulse survey tools for your team?

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4

1 What are pulse surveys?

2 Why are pulse surveys useful?

3 What are the best pulse survey tools for your team?

4 Here’s what else to consider

Supervisory Skills

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