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You have a colleague who isn't open to new ideas. How can you get them to listen?

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As a systems engineer, you need to work with different stakeholders, teams, and perspectives to deliver complex solutions. Sometimes, you may encounter a colleague who is resistant to new ideas, feedback, or changes. This can create friction, delays, or conflicts in your projects. How can you get them to listen and collaborate more effectively? Here are some tips to help you deal with a colleague who isn't open to new ideas.

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1 Understand their perspective

The first step is to try to understand why your colleague is not open to new ideas. Maybe they have a strong attachment to their own work, a fear of failure, a lack of trust, or a different communication style. By empathizing with their point of view, you can avoid judging them or making assumptions. You can also ask them questions to clarify their concerns, goals, and expectations. This can help you build rapport and show respect for their expertise and experience.

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Sheketta Mister

Helping Science, Digital & Business Teams Streamline Operations to Build Life-changing Health Products | Pharmaceutical | Biotech | Health & Wellness | Digital Technology
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In Systems Engineering, resistance to new ideas often stems from the complexity and interdependencies involved in system design and implementation. Understanding a colleague's perspective is crucial, as it could be rooted in their awareness of potential risks or challenges that might not be immediately apparent. Their resistance might be a call for a more thorough risk assessment or feasibility study. Therefore, empathizing and engaging in open dialogue can lead to more robust system design and implementation strategies. On the other hand, their resistance could be comfortability with the status quo. Leverage their resistance to formulate a solution that they do not realize they need.

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2 Share your rationale

The next step is to explain why you are proposing a new idea, giving feedback, or suggesting a change. You need to provide clear and logical reasons that support your point. You can also use data, evidence, or examples to back up your arguments. For example, you can show how your idea can improve the system performance, meet the customer needs, or solve a problem. You can also link your idea to the project objectives, requirements, or standards. This can help you demonstrate the value and relevance of your idea.

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3 Seek their input

The third step is to invite your colleague to share their input on your idea. You need to listen actively and acknowledge their feedback. You can also ask them to suggest alternatives, improvements, or solutions. This can help you create a dialogue and a sense of ownership. You can also show them that you value their contribution and that you are willing to learn from them. By seeking their input, you can foster a collaborative and creative environment.

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Sheketta Mister

Helping Science, Digital & Business Teams Streamline Operations to Build Life-changing Health Products | Pharmaceutical | Biotech | Health & Wellness | Digital Technology
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Active listening and collaboration are vital in systems engineering. In my experience, fostering a sense of ownership among team members can significantly improve the acceptance and implementation of new ideas. Furthermore, inviting colleagues to suggest alternatives or improvements not only enhances the idea but also encourages a culture of innovation and continuous improvement. Listen to their pain points, their solutions, and their comforts. This is where the insights are.

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4 Address their objections

The fourth step is to respond to their objections or criticisms of your idea. You need to be respectful and constructive. You can also acknowledge their points and address them with facts, logic, or examples. For example, you can explain how your idea can overcome the challenges, risks, or constraints that they raise. You can also highlight the benefits, opportunities, or advantages that your idea can offer. By addressing their objections, you can show them that you have considered their perspective and that you are open to feedback.

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5 Find common ground

The fifth step is to find common ground with your colleague. You need to emphasize the areas of agreement, alignment, or compromise. You can also identify the shared goals, values, or interests that you have. For example, you can remind them that you both want to deliver a high-quality system, satisfy the customer, or meet the deadline. You can also appreciate their strengths, skills, or efforts. By finding common ground, you can build trust and rapport.

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6 Follow up

The last step is to follow up with your colleague after the conversation. You need to thank them for their time, input, and feedback. You can also summarize the main points, actions, or decisions that you agreed on. You can also check in with them regularly to monitor the progress, resolve any issues, or provide support. By following up, you can show them that you are committed, accountable, and reliable.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Sheketta Mister

Helping Science, Digital & Business Teams Streamline Operations to Build Life-changing Health Products | Pharmaceutical | Biotech | Health & Wellness | Digital Technology
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In systems engineering, resistance to new ideas can often stem from a lack of understanding or fear of change. It's crucial to approach such colleagues with empathy, patience, and clear communication. Sharing your rationale with data and evidence can help break down barriers. Seeking their input can make them feel valued and part of the change. Addressing their objections honestly can build trust. Finding common ground can help align your goals. Regular follow-ups can ensure they feel supported throughout the change process.

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You have a colleague who isn't open to new ideas. How can you get them to listen?

1

2

3

4

5

6

7

1 Understand their perspective

2 Share your rationale

3 Seek their input

4 Address their objections

5 Find common ground

6 Follow up

7 Here’s what else to consider

Systems Engineering

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You have a colleague who isn't open to new ideas. How can you get them to listen?

1

2

3

4

5

6

7

1 Understand their perspective

2 Share your rationale

3 Seek their input

4 Address their objections

5 Find common ground

6 Follow up

7 Here’s what else to consider

Systems Engineering

给文章评分

感谢您的反馈

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