What types of user feedback can you collect during UAT for UX Research?

There are several kinds of feedback that a UX researcher can collect during User Acceptance Testing sessions which include but is not limited to; -Visual feedback which involves feedback on the visual design of the product like the layout, typography, colors, and pictures used. - Emotional feedback: People can express their emotions and feelings about the product, such as whether they feel satisfied, frustrated, or confused while using it. - Usability feedback: the overall usability of the product. This includes how easy or difficult it is to navigate, find information, or perform tasks. Also, the performance, functionality, content, accessibility, feature requests etc.

? UAT in UX research is like a gold mine for user feedback ! Here's what you can dig up: ? Usability: Observe users tackling tasks. Were they smooth sailing or hitting roadblocks? ? Satisfaction: Ask users directly – surveys, interviews, even thumbs up/down! ? Qualitative insights: Think aloud, screen recordings, and your own detective work can reveal hidden gems. ??? Remember, gather both numbers (satisfaction scores) and words (user comments) to get the full picture. Listen closely, and you'll uncover the "why" behind the feedback, helping you craft a user experience that truly shines.

During User Acceptance Testing (UAT) for UX Research, you can collect various types of user feedback, including usability issues, feature requests, satisfaction ratings, task completion rates, and overall impressions of the user interface.

Numbers whisper UX secrets! Quantitative feedback uses clicks, times, and ratings to reveal user behavior and measure success. It helps you: Evaluate: Do users find what they need? (Think conversion rates) Compare: Which design works best? (A/B testing FTW!) Track: Is your UX improving? (Numbers tell the tale) Combine this with qualitative research to understand the "why" and create a winning UX ?

Gather it through: Surveys: Ask open-ended questions to hear their voice. Ratings: Use thumbs up/down or star ratings for quick sentiment. Reviews: Let them share their experiences in their own words. Remember: Don't take it at face value. Look for recurring themes and combine it with numbers for a complete picture. This helps you make informed design choices that resonate with your users.

Subjective feedback regarding Oo trust and loyalty is very difficult to assess during UAT. Few of the methods which may work is when there is a group of user advocates who are participating in the research again. There is self selection, which says that if the user is coming back for a UAT and they are existing user , it showcases high involvement and they might be power users. For these users it is important to note what past references are they pointing towards. So for example there is a broken page or unclear error message , which is being referred to. Then the ux researcher should collaborate with product folks to figure out the extent of usage of the flow or feature and then fix it. Fixing these helps boost happiness levels

Feedback Loops: UX on Repeat (But Better!) Feedback loops are like a continual conversation with your users. They help you: Hear: Collect feedback through surveys, interviews, and testing. Understand: Analyze the data to find trends and pain points. Improve: Use the insights to refine your design and make it better. This cycle keeps your UX fresh and user-centered, ensuring your product is always evolving and meeting their needs. It's like a never-ending loop of improvement, leading to a winning UX for all!