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Last updated on 2024年5月31日

What are the top VoIP phone systems for international calling?

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In today's globalized economy, staying connected across borders is crucial for businesses of all sizes. Voice over Internet Protocol (VoIP) phone systems have emerged as a cost-effective and versatile solution for international calling, allowing you to make calls over the internet rather than traditional phone lines. The right VoIP system can drastically reduce your calling costs while providing a host of features that enhance communication. Understanding the top VoIP phone systems for international calling is key to making an informed decision that aligns with your business's communication needs.

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Matt Dickinson

Hosted Voice & Connectivity Specialist

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1 VoIP Benefits

VoIP technology offers a plethora of advantages for international communication. Unlike traditional telephony that relies on dedicated lines, VoIP converts voice into digital signals that travel over the internet. This means you can place calls from anywhere with an internet connection, using devices like smartphones, laptops, or VoIP-enabled phones. The cost savings are significant, especially for international calls, which are typically more expensive on traditional phone networks. Additionally, VoIP systems often include features like call forwarding, voicemail to email, and conference calling, which can greatly enhance your business communication capabilities.

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Matt Dickinson

Hosted Voice & Connectivity Specialist
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VoIP carries many benefits. One of these is cost savings. Some platforms include international call destinations as part of the solution whilst other offer international packages. There is never a one size fits all solution in this scenario so including this in the discovery conversations is of utmost importance.

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Trinadh Bitra

IT Infrastructure Support | CCNA | Active Directory | IT Support Specialist | Network Engineer | MCSA
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Here are the top VoIP phone systems for international calling: 1. RingCentral: Comprehensive features, competitive rates, excellent support. 2. Vonage: Flexible plans, extensive coverage, reliable service. 3. 8x8: Unlimited international calls to selected countries, robust features. 4. Nextiva: Competitive pricing, reliable, great for all business sizes. 5. Ooma: Affordable, user-friendly, ideal for small to medium businesses.

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2 Key Features

When selecting a VoIP system for international calling, it's important to consider the features that will benefit your business the most. Look for systems that offer high-quality voice transmission to ensure clear conversations without lag or distortion. Multi-device compatibility is crucial for seamless communication across various platforms. Other valuable features include easy scalability to accommodate business growth, robust security protocols to protect your calls and data, and user-friendly interfaces that don't require extensive training to use effectively.

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Matt Dickinson

Hosted Voice & Connectivity Specialist
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When carrying out the discovery meeting, it is always good to understand the clients needs, wants like would like to have's. Ensuring the solutions is reliable, offering seamless communication and the flexibility to scale are becoming more prominent whilst offering traditional functionality such as Auto attendant, voicemail, music on hold and voicemail to email.

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3 Cost Considerations

Cost is a pivotal factor when choosing a VoIP system for international calling. You'll want to look for transparent pricing structures without hidden fees that could inflate your bill. Some systems offer unlimited calling plans that can be cost-effective if you make a high volume of international calls. Pay-as-you-go options might be more suitable for businesses with lower call volumes. Additionally, consider any setup or equipment costs and whether the provider offers customer support that could prevent costly downtime.

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Matt Dickinson

Hosted Voice & Connectivity Specialist
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This should be discussed in the discovery meeting. May organisations rely on international calling therefore a built in or inclusive international call package may be needed. if it isn't a regular occurrence then perhaps a pay as you go call package may be more beneficial.

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4 Reliability Factors

Reliability is non-negotiable for business communications. A top VoIP system should guarantee high uptime percentages, meaning the service is consistently available when you need it. Redundancy measures, such as backup servers and alternative routing for calls, help ensure your international communications remain uninterrupted. The provider's track record for dealing with outages and their response time can also give you an idea of how reliable their service will be for your international calling needs.

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Matt Dickinson

Hosted Voice & Connectivity Specialist
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Reliability is without doubt the single most important measure when researching a new VoIP solution. always look at disaster recovery solutions, automatic call forwarding, softphone clients for mobiles, laptops and tablets. Also ensure the connectivity (internet connection) used to access the solution is of high quality.

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5 Integration Ease

To streamline your business operations, consider how easily a VoIP system can integrate with your existing tools and software. Many businesses use Customer Relationship Management (CRM) systems, and a VoIP solution that syncs with your CRM can enhance customer interactions and improve efficiency. Additionally, look for systems that allow for integration with collaboration tools and email platforms to centralize communication and minimize the need for multiple disparate applications.

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Matt Dickinson

Hosted Voice & Connectivity Specialist
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More and more companies are looking for the phone system to do more. Integration with CRM systems can make your staffs working day far easier, to find client records, preventing missed opportunities, and increasing customer satisfaction. Integration with the likes of MS Teams can also give a single, familiar user interface for phone calls, messaging, and video meetings, improving user and client experience.

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6 Support Services

Lastly, the level of customer support offered by a VoIP provider is crucial, especially when dealing with international communications that can span different time zones. You want a provider that offers 24/7 support to address any issues promptly. Training resources, online help centers, and community forums can be invaluable for troubleshooting and learning how to make the most of your VoIP system's features. A provider with a strong support network can be the difference between a minor hiccup and a major communication breakdown.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are the top VoIP phone systems for international calling?

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3

4

5

6

7

1 VoIP Benefits

2 Key Features

3 Cost Considerations

4 Reliability Factors

5 Integration Ease

6 Support Services

7 Here’s what else to consider

Business Communications

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What are the top VoIP phone systems for international calling?

1

2

3

4

5

6

7

1 VoIP Benefits

2 Key Features

3 Cost Considerations

4 Reliability Factors

5 Integration Ease

6 Support Services

7 Here’s what else to consider

Business Communications

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