What steps can you take to document a contractor dispute?

2 Gather evidence

The next step is to gather evidence that supports your claim or defense. This may include photos, videos, invoices, receipts, emails, texts, letters, notes, reports, inspections, permits, or any other documents that show the work done, the problems encountered, the communications exchanged, or the payments made. You should also keep a log of all the interactions you have with the contractor, including the dates, times, topics, and outcomes. The more evidence you have, the stronger your case will be.

3 Notify the contractor

The third step is to notify the contractor of the dispute and try to resolve it amicably. You should send a written notice to the contractor that explains the nature and extent of the dispute, the damages or remedies you seek, and the deadline for a response. You should also state that you reserve your right to take legal action if the dispute is not resolved. You should keep a copy of the notice and any response you receive from the contractor.

4 Explore alternatives

The fourth step is to explore alternatives to litigation, such as negotiation, mediation, or arbitration. These methods can help you save time, money, and stress, and preserve your relationship with the contractor. Negotiation is a direct discussion between you and the contractor to reach a mutually acceptable solution. Mediation is a voluntary process where a neutral third party helps you and the contractor find common ground and reach an agreement. Arbitration is a binding process where a neutral third party decides the outcome of the dispute based on the evidence and arguments presented by both sides.

6 Document everything

The sixth step is to document everything related to the dispute and keep it organized and accessible. You should keep copies of all the documents, evidence, notices, responses, agreements, settlements, or judgments that are relevant to the dispute. You should also keep track of all the expenses, fees, or losses you incur as a result of the dispute. You should store the documents in a secure place and back them up electronically. You should also update the documents as the dispute progresses or resolves.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?