What are the steps to becoming an online support specialist for SharePoint?

1 Learn the basics

The first step is to learn the basics of SharePoint, such as how to create and customize sites, libraries, lists, workflows, and web parts. You should also be familiar with the different versions and editions of SharePoint, such as SharePoint Online, SharePoint Server, and SharePoint Foundation. You can find various online courses, tutorials, and resources to help you learn SharePoint fundamentals. You should also practice using SharePoint in your own projects or as a volunteer for a non-profit organization.

3 Gain experience

The third step is to gain experience as a SharePoint support specialist. You can look for online or remote jobs that involve providing technical support, troubleshooting, or training for SharePoint users and clients. You can also join online communities, forums, and groups where you can offer your help, answer questions, and share your expertise. You should also keep up with the latest updates, features, and best practices of SharePoint by following news, podcasts, and webinars.

4 Build your portfolio

The fourth step is to build your portfolio as a SharePoint support specialist. You should showcase your projects, achievements, and testimonials that demonstrate your skills and value. You can create your own website or blog, or use platforms like LinkedIn, GitHub, or Behance to display your portfolio. You should also include your resume, certifications, and contact details. Your portfolio should highlight your strengths, specialties, and areas of interest as a SharePoint support specialist.

5 Network and market yourself

The fifth step is to network and market yourself as a SharePoint support specialist. You should connect with other professionals, experts, and influencers in the SharePoint field. You can attend online or in-person events, webinars, workshops, and conferences related to SharePoint. You can also join or create online groups, communities, and networks where you can exchange ideas, insights, and opportunities. You should also promote yourself and your services on social media, forums, and platforms where potential clients and employers can find you.

6 Keep learning and improving

The final step is to keep learning and improving as a SharePoint support specialist. You should always seek feedback, reviews, and ratings from your clients and users. You should also monitor your performance, metrics, and results. You should identify your strengths and weaknesses, and work on improving your skills and knowledge. You should also explore new trends, technologies, and tools related to SharePoint. You should never stop learning and growing as a SharePoint support specialist.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?