What are some of the tools and methods that you use to measure and report on stakeholder satisfaction?
As a nonprofit leader, you know how important it is to keep your stakeholders happy and engaged. Stakeholders are the people who have an interest or influence in your organization, such as donors, beneficiaries, partners, staff, volunteers, and board members. They are the ones who support your mission, provide feedback, and hold you accountable. But how do you measure and report on their satisfaction? How do you know if you are meeting their expectations and needs? In this article, we will explore some of the tools and methods that you can use to collect and communicate stakeholder satisfaction data.