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What are some strategies for creating an innovative culture in Volunteer Management?

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Innovative culture is the ability to generate and implement new ideas that create value for an organization and its stakeholders. In volunteer management, this means finding creative ways to engage, motivate, and retain volunteers, as well as to solve problems and improve processes. How can you foster an innovative culture in your volunteer program? Here are some strategies to consider.

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Gunjan Lal

Dy. Director NGO Empowerment @ nasscom foundation | Strategic Thinking | TechForGood Advocate | Building Resilient…
Debbie Haski-Leventhal

Purpose Leader | Inspirational speaker | Best-selling author | Awarded Professor of CSR | TED and public speaker
Margaux Blanchet

1 Encourage curiosity and learning

One of the key drivers of innovation is curiosity, which leads to exploration, experimentation, and discovery. As a volunteer manager, you can encourage curiosity and learning among your volunteers by providing them with opportunities to learn new skills, explore different roles, and access relevant resources. You can also create a culture of feedback, where volunteers can share their insights, questions, and suggestions, and receive constructive and supportive responses. By doing so, you can help your volunteers develop a growth mindset, which is essential for innovation.

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Margaux Blanchet
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Faciliter l'accès à l'information aux bénévoles pour leur permettre de rester en veille sur l'actualité du domaine, en s'informant et en se formant (conférences, forums, ateliers, formations..). Impulser des réunions "retours d'expériences et partages de bonnes pratiques" entre bénévoles pour identifier de nouvelles opportunités et fédérer une dynamique de groupe.

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2 Embrace diversity and inclusion

Another important factor for innovation is diversity, which brings different perspectives, experiences, and ideas to the table. As a volunteer manager, you can embrace diversity and inclusion by recruiting and retaining volunteers from various backgrounds, ages, abilities, and interests. You can also ensure that your volunteer program is accessible, welcoming, and respectful of different needs and preferences. By doing so, you can create a sense of belonging and trust among your volunteers, which can foster collaboration and creativity.

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Gunjan Lal

Dy. Director NGO Empowerment @ nasscom foundation | Strategic Thinking | TechForGood Advocate | Building Resilient, Tech-Enabled NGO Ecosystems
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I think it's important to have lots of different kinds of people involved, not just to have a mix of faces but because it helps us come up with cool ideas and solve problems better. When we get volunteers from different jobs like tech, marketing, organizing events, and community work, we get a bunch of different skills and experiences. And when we mix in volunteers from different backgrounds—like where they're from, what they've studied, and their life experiences—we get lots of different viewpoints. This mix helps us think up new and creative ways to do things. So, by bringing together all these different folks, we create an environment where fresh ideas can flourish, making our volunteering efforts more innovative and exciting.

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Debbie Haski-Leventhal

Purpose Leader | Inspirational speaker | Best-selling author | Awarded Professor of CSR | TED and public speaker
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When people talk about diversity and inclusion, they often go through all the demographics and try to make a nice colourful salad out of it. True diversity and inclusion also consider those with different perspectives and opinions. It might be easier to work with like-minded volunteers only, but you will not gain the innovation benefits of working in such diverse teams.

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3 Challenge the status quo and take risks

A third essential element for innovation is challenging the status quo and taking risks, which means questioning assumptions, exploring alternatives, and trying new things. As a volunteer manager, you can challenge the status quo and take risks by inviting your volunteers to participate in brainstorming sessions, pilot projects, and innovation contests. You can also support your volunteers to take calculated risks, learn from failures, and celebrate successes. By doing so, you can empower your volunteers to be proactive and confident in their contributions.

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4 Recognize and reward innovation

A final crucial component for innovation is recognition and reward, which means acknowledging and appreciating the efforts and achievements of your volunteers. As a volunteer manager, you can recognize and reward innovation by providing your volunteers with regular and meaningful feedback, recognition, and appreciation. You can also showcase your volunteers' innovative ideas and projects to other stakeholders, such as staff, donors, or beneficiaries. By doing so, you can motivate your volunteers to continue innovating and inspire others to do the same.

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Margaux Blanchet
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Il faut soutenir et accompagner la prise d'initiatives des bénévoles mais surtout valoriser leur implication. La reconnaissance de leur engagement peut prendre différentes formes: portraits de bénévoles, l'initiative du mois, présentation de l'initiative... au travers des réseaux sociaux, d'un article sur le site internet ou dans une newsletter, ou encore d'un mail personnalisé par exemple.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Margaux Blanchet
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La notion d'innovation émergera de la dynamique de groupe et de l'intelligence collective de l'équipe. Il faut donc créer et impulser des espaces d'échange (groupe de réflexion, groupe de travail thématique, retour d'expériences..).

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What are some strategies for creating an innovative culture in Volunteer Management?

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3

4

5

1 Encourage curiosity and learning

2 Embrace diversity and inclusion

3 Challenge the status quo and take risks

4 Recognize and reward innovation

5 Here’s what else to consider

Volunteer Management

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What are some strategies for creating an innovative culture in Volunteer Management?

1

2

3

4

5

1 Encourage curiosity and learning

2 Embrace diversity and inclusion

3 Challenge the status quo and take risks

4 Recognize and reward innovation

5 Here’s what else to consider

Volunteer Management

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