What are some examples of how to demonstrate soft skills in a medical sales interview?

2 Communication and presentation

Another key soft skill for a medical sales interview is communication and presentation. This involves expressing your ideas clearly, confidently, and persuasively, as well as listening actively and attentively to the interviewer. During the interview, you should use a professional, friendly, and positive tone of voice, and avoid using jargon, slang, or filler words. You should also use non-verbal cues, such as eye contact, facial expressions, and body language, to convey your interest, enthusiasm, and confidence. Moreover, you should be prepared to deliver a sales pitch or a product demonstration, using visual aids, stories, or examples, to showcase your knowledge, skills, and value proposition.

3 Rapport and relationship building

A third essential soft skill for a medical sales interview is rapport and relationship building. This refers to your ability to connect with the interviewer, establish trust, and create a positive impression. To do this, you should use the interviewer's name, show genuine interest in their background and role, and find common ground or shared values. You should also use humor, compliments, or empathy, when appropriate, to lighten the mood and show your personality. Furthermore, you should follow up with the interviewer after the interview, by sending a thank-you email, reiterating your interest and qualifications, and asking for feedback or next steps.

4 Problem-solving and critical thinking

A fourth important soft skill for a medical sales interview is problem-solving and critical thinking. This demonstrates your ability to analyze situations, identify issues, and generate solutions in your medical sales role. During the interview, you should expect to face some behavioral or situational questions, such as how you handled a difficult customer, how you overcame a sales objection, or how you resolved a conflict with a colleague. To answer these questions, you should use the STAR method, which stands for Situation, Task, Action, and Result. This means that you should describe the situation, explain the task or goal, outline the action or steps you took, and highlight the result or outcome you achieved.

5 Adaptability and flexibility

A fifth crucial soft skill for a medical sales interview is adaptability and flexibility. This shows that you are able to cope with change, uncertainty, and diversity in your medical sales role. During the interview, you should emphasize how you have adapted to different scenarios, such as working remotely, switching to a new product or market, or dealing with a crisis or emergency. You should also highlight how you have learned from your mistakes, feedback, or challenges, and how you have improved your performance, skills, or knowledge. Additionally, you should be open to different formats, styles, or methods of interviewing, such as phone, video, panel, or role-play, and adjust your approach accordingly.