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What are some effective ways to teach healthcare professionals about quality standards?

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Quality standards are essential for ensuring patient safety, clinical effectiveness, and organizational performance in healthcare settings. However, teaching healthcare professionals about quality standards can be challenging, especially when they are busy, resistant, or unfamiliar with the concepts. In this article, you will learn some effective ways to teach healthcare professionals about quality standards, based on the principles of adult learning, communication, and engagement.

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Asad Owaisi

Senior Consultant at The Owaisi's Clinics & Star Care Hospital

1 Understand your audience

Before you design and deliver your teaching session, you need to know who you are teaching, what they already know, and what they need to learn. You can use various methods to assess your audience, such as surveys, interviews, focus groups, or observation. Based on your assessment, you can tailor your content, format, and style to match their level of knowledge, skills, and attitudes. You can also use their feedback to evaluate and improve your teaching.

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Blessing Isaackson

Founder, First Aid Tutors BA Law and Politics) FREC S.A.C Dip Msyl
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Learning methods encouraging active participation are more effective than classroom-based learning alone. Using a classroom teacher-centered approach leaves out skills and learning opportunities for the learner. Online education, face-to-face tuition, and direct experiential learning are far more effective than classroom-based experiences because they motivate learners to use their initiative. The best and most practical approach is usually one that pulls ideas from different methods and creates a unique style that must take account of the needs of the learners as well as relate the contents of the course to the environments in which learners work.

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Dr. Abdullah Bahattab
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Along with what mentioned in the main article, tailoring a content needs you to consider the working hours and the environment of your organiztion. What may fit you, not necessary fits the other organization eventhough you are both in the same bussiness.

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2 Use relevant and realistic examples

One of the best ways to teach healthcare professionals about quality standards is to use examples that are relevant and realistic to their practice. You can use case studies, scenarios, simulations, or demonstrations to illustrate how quality standards apply to their work, how they can benefit from them, and how they can overcome any barriers or challenges. You can also use stories, anecdotes, or testimonials from patients, colleagues, or experts to show the impact and value of quality standards.

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Dr. Abdullah Bahattab
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Usually, teaching is difficult in terms of delivering the right content and the time it takes to deliver it. regarding the first, it is easy if you have the resources and the team to implement the content of the learning to reach your goal to transfer the knowledge needed to your workers. The second is difficult if you have continuous updated knowledge, which should be transferred and there are many workers in your organization. The best solution is to use the e-learning methodologies such as short videos and if needed you should implement an e-Learning portal. In case you need face-to-face training, network training (train the trainers) so the knowledge is spread very fast to make your staff updated instantly.

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3 Involve and interact with your learners

Another effective way to teach healthcare professionals about quality standards is to involve and interact with them throughout your teaching session. You can use various techniques to engage and motivate your learners, such as questions, discussions, quizzes, polls, or games. You can also use group activities, peer feedback, or role plays to encourage collaboration and learning from each other. You can also use multimedia, such as videos, images, or audio, to enhance your presentation and appeal to different learning styles.

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Asad Owaisi

Senior Consultant at The Owaisi's Clinics & Star Care Hospital
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Interactive discussions play a pivotal role in the understanding of the learners. Each and every participant should be involved to describe his /her: 1. Basic Concepts. 2. Implementations. 3. Difficulties. 4. Strength & Weaknesses. 5. Opportunities. 6. Possible Threats & the way to cope with these.

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4 Provide clear and concise information

When you teach healthcare professionals about quality standards, you need to provide clear and concise information that is easy to understand and remember. You can use various strategies to organize and simplify your information, such as headings, bullet points, tables, charts, or diagrams. You can also use acronyms, mnemonics, or metaphors to help your learners recall key points. You can also use repetition, summary, or review to reinforce your main messages.

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Dr. Abdullah Bahattab
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The perfect technique to recall key points and even more is using the mind-mapping application. This technique is very powerful for almost all businesses. If you teach your staff to make this technique as a habit, they will be professionals at work.

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5 Link theory and practice

Another way to teach healthcare professionals about quality standards is to link theory and practice. You need to explain not only what quality standards are, but also why they are important and how they can be implemented in practice. You can use various methods to bridge the gap between theory and practice, such as problem-solving, action planning, coaching, or mentoring. You can also provide resources, tools, or support to help your learners apply quality standards in their work.

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6 Evaluate and follow up

The final way to teach healthcare professionals about quality standards is to evaluate and follow up your teaching session. You need to measure the effectiveness of your teaching, the satisfaction of your learners, and the impact of your teaching on their practice. You can use various tools to evaluate your teaching, such as feedback forms, quizzes, tests, or observations. You can also use follow-up activities, such as emails, phone calls, or visits, to reinforce learning, provide feedback, or address any issues or questions.

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Dr. Abdullah Bahattab
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Evaluation and follow up is one of the difficult task for any project. The evaluation strategy depends on the task/project. for healthcare, I think recording the events using video cameras would be a good technique. This would allow the assessment department to give effective evaluation so any wrong practices can be resolved.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are some effective ways to teach healthcare professionals about quality standards?

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1 Understand your audience

2 Use relevant and realistic examples

3 Involve and interact with your learners

4 Provide clear and concise information

5 Link theory and practice

6 Evaluate and follow up

7 Here’s what else to consider

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