What are some effective ways to facilitate collaborative and iterative test sessions?
Usability testing is a valuable method to evaluate how well users can interact with a product or service. However, conducting effective test sessions requires more than just preparing tasks and scenarios. You also need to facilitate the communication, collaboration, and iteration among the stakeholders, participants, and yourself as a moderator. In this article, you will learn some practical tips on how to facilitate collaborative and iterative test sessions that can lead to better insights and outcomes.