What are some effective methods to communicate corrective action results to stakeholders?
Corrective action is a process of identifying and resolving problems that affect the quality of products, services, or processes. It is an essential part of quality management, as it helps to prevent recurrence of errors, improve customer satisfaction, and enhance performance. However, corrective action is not complete until the results are communicated to the relevant stakeholders, such as customers, suppliers, managers, or employees. How can you communicate corrective action results effectively and efficiently? Here are some methods to consider.