What are some of the best practices for writing clear and measurable learning objectives?

1 Use the SMART criteria

One of the most widely used frameworks for writing learning objectives is the SMART criteria. SMART stands for Specific, Measurable, Achievable, Relevant, and Time-bound. These criteria help you to create learning objectives that are focused, observable, realistic, aligned, and timely. For example, instead of writing "Learners will improve their customer service skills", you could write "Learners will apply the five-step model of customer service to handle at least three common scenarios within 15 minutes".

2 Start with an action verb

Another best practice for writing learning objectives is to start with an action verb that describes the desired behavior or outcome. Action verbs make your learning objectives more clear and measurable, as they indicate what learners will do to demonstrate their learning. Avoid using vague or passive verbs, such as understand, learn, or know, as they are hard to measure and assess. Instead, use verbs that are observable and specific, such as identify, explain, create, or perform.

3 Align with your training goals and content

A third best practice for writing learning objectives is to align them with your overall training goals and content. Learning objectives should reflect the purpose and scope of your training program, as well as the needs and expectations of your learners. They should also match the level and type of learning that your content provides. For example, if your training goal is to teach learners how to use a new software, your learning objectives should focus on the skills and tasks that the software enables, rather than the features and functions of the software itself.

5 Review and revise your learning objectives

A final best practice for writing learning objectives is to review and revise them regularly. Learning objectives are not set in stone, but rather dynamic and flexible tools that guide your training design and delivery. You should review your learning objectives before, during, and after your training program, and make adjustments as needed. You should also solicit feedback from your learners, stakeholders, and peers, and use it to improve your learning objectives. By reviewing and revising your learning objectives, you can ensure that they are clear, measurable, and relevant for your training program and your learners.