What are some best practices for creating and maintaining a communication network map?

2 Choose a suitable format and tool

There are different formats and tools for creating communication network maps, depending on your needs and preferences. You can use a simple matrix, a diagram, a graph, or a dashboard to visualize your communication network. You can also use software applications, online platforms, or templates to help you design and edit your map. Some examples are Microsoft Excel, PowerPoint, Visio, Lucidchart, Kumu, and MindMeister. Whatever format and tool you choose, make sure it is easy to use, understand, and share with others.

3 Collect and analyze data

To create an accurate and comprehensive communication network map, you need to collect and analyze data from various sources. You can use surveys, interviews, observation, or existing documents to gather information about the communication network. You can also use metrics, indicators, or feedback to evaluate the effectiveness, efficiency, and quality of the communication. Some examples are response time, frequency, satisfaction, engagement, and outcomes. You can use qualitative or quantitative methods, or a combination of both, to analyze your data and identify the main features and patterns of your communication network.

4 Communicate and validate your map

Once you have created your communication network map, you need to communicate and validate it with the relevant stakeholders. You can use presentations, reports, or workshops to share your map and explain its purpose, methodology, and findings. You can also use feedback loops, discussions, or polls to solicit input and suggestions from the people involved in the communication network. This will help you verify the accuracy and relevance of your map, as well as foster trust, alignment, and buy-in among the stakeholders.

5 Update and revise your map

A communication network map is not a static document, but a dynamic and evolving tool. You need to update and revise your map regularly to reflect the changes and developments in your communication network. You can use periodic reviews, audits, or evaluations to monitor and measure the performance and impact of your communication network. You can also use new data, feedback, or insights to identify and address the gaps, challenges, or opportunities in your communication network. By keeping your map current and relevant, you can ensure that it serves your purpose and goals.

6 Use your map to improve your communication

A communication network map is not an end in itself, but a means to an end. You need to use your map to improve your communication skills and practices. You can use your map to plan, execute, and improve your communication strategies and tactics. You can also use your map to enhance your communication relationships and outcomes. Some examples are clarifying roles and expectations, streamlining processes and workflows, diversifying channels and media, increasing engagement and participation, and fostering collaboration and innovation.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?