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Last updated on 2024年9月8日

What are the skills and competencies required for e-invoicing professionals?

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E-invoicing, or electronic invoicing, is the process of sending and receiving invoices in a digital format, such as PDF, XML, or EDI. E-invoicing can offer many benefits for businesses, such as reducing costs, errors, and delays, improving cash flow, and complying with tax regulations. However, e-invoicing also requires certain skills and competencies for professionals who are involved in its implementation, management, and optimization. In this article, we will explore some of the key skills and competencies required for e-invoicing professionals, and how to develop them.

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Jesús Ricart Verdera

Head of Indirect Tax | International & Indirect Tax
Peter Schenkel

Head of Platform Business @ CDQ | Driving Digital Innovation
Jenni Valtonen

Strategic Partnerships I Driving Digital Transformation I PIM Software I Multicultural Project Management I Business…

1 Technical skills

E-invoicing professionals need to have a solid understanding of the technical aspects of e-invoicing, such as the different formats, standards, and protocols used for exchanging invoices electronically. They also need to be familiar with the software and systems that support e-invoicing, such as ERP, accounting, and invoicing platforms, as well as the integration and automation tools that enable seamless data exchange and validation. Additionally, they need to have basic coding and troubleshooting skills, as well as knowledge of cybersecurity and data protection best practices.

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Jesús Ricart Verdera

Head of Indirect Tax | International & Indirect Tax
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e-invoicing professionals should develop hybrid capabilities as they should understand the IT environment of their customers and what their ERPs are in position to offer and also having basic tax skills to really interpret the requirements from a tax technical standpoint too.

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Peter Schenkel

Head of Platform Business @ CDQ | Driving Digital Innovation
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Out of my practical experience I would expect e-invoicing professionals to: 1- Understand norms (such as EN16931), regulations (e.g. E-Rech-V) in Germany) and country-specific adaptions of standards (e.g. CIUS). This is the fundemental knowledge everyone should know for his target market. 2- Understand protocols and technologies to exchange business documents (e.g. Peppol, BIS) and country specific regulations (e.g. for reporting to authorities) 3- Basic capabilities in ETL, mappings and format transformations (e.g. XSLT) 4- Solid understanding on how to model processes between systems and how to integrate systems and connect to external services

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Raja Abhishek NIRC Candidate

Regional Council Candidate for NIRC 2024 | Fighting for Tax Simplification, against Unnecessary Demands and Notices in GST and Direct Taxes | 9810638155
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E-invoicing is becoming increasingly pivotal in the Indian business landscape, especially with its integration into the GST framework. Professionals involved in e-invoicing need a robust set of skills and competencies, including: 1. Technical Proficiency 2. Regulatory Knowledge 3. Data Management 4. Problem-Solving Ability 5. Communication Skills 6. Adaptability E-invoicing professionals must blend technical acumen with regulatory knowledge, backed by strong analytical, problem-solving, and communication skills, to navigate the complexities of India's digital taxation environment effectively.

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Volodymyr Haievyi

C# developer, Azure cloud engineer | 19+ years in .NET | 10+ years in Full Stack
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I have worked closely with Nordic e-invoicing solutions for years. This is what you should have a good understanding of: * XSD * XML * XSLT, XPath * Peppol BIS Billing XML document format * Peppol Network Infrastructure * SOAP for integration with legacy e-invoicing recipients

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Sastaviyana Y.
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E-invoicing professionals need technical expertise in e-invoicing systems, data integration, and compliance with regulatory standards. Analytical skills are crucial for data analysis and problem-solving. Effective communication with stakeholders and documentation of processes are essential. Project management skills are needed for successful implementation, and a focus on security ensures data integrity. Continuous learning and adaptability to evolving technologies and regulations are necessary. A customer service orientation, attention to detail, and interpersonal skills contribute to positive vendor and client relations. E-invoicing professionals should prioritize accuracy and work collaboratively with cross-functional teams.

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2 Business skills

E-invoicing professionals need to have a clear vision of the business objectives and benefits of e-invoicing, and how to align them with the needs and expectations of the stakeholders, such as customers, suppliers, and authorities. They also need to have strong communication and collaboration skills, as they often have to work across different departments, functions, and regions, and coordinate with external partners and service providers. Moreover, they need to have analytical and problem-solving skills, as they have to monitor and measure the performance and impact of e-invoicing, and identify and resolve any issues or risks that may arise.

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Volodymyr Haievyi

C# developer, Azure cloud engineer | 19+ years in .NET | 10+ years in Full Stack
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The e-invoicing domain requires terminology knowledge to simplify communication with businesses and engineers. For example, for Nordic and EU: EDI, PEPPOL (BIS, AP, SMP, SML), NemHandel, UBL, Supplier, Customer, Invoice, Credit Note, Application Response, GLN/EAN, etc.

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3 Legal skills

E-invoicing professionals need to have a thorough knowledge of the legal and regulatory requirements and implications of e-invoicing, both at the national and international level. They need to be aware of the different rules and standards that govern the validity, authenticity, and integrity of e-invoices, as well as the obligations and rights of the parties involved in e-invoicing transactions. They also need to be able to comply with the reporting and auditing requirements, and ensure that the e-invoices are stored and archived securely and appropriately.

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4 Project management skills

E-invoicing professionals need to have effective project management skills, as they often have to plan, execute, and oversee complex and dynamic e-invoicing projects, involving multiple stakeholders, systems, and processes. They need to be able to define the scope, objectives, and deliverables of the project, and allocate the resources, roles, and responsibilities accordingly. They also need to be able to manage the risks, changes, and dependencies of the project, and ensure that the project is delivered on time, on budget, and on quality.

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5 Change management skills

E-invoicing professionals need to have proficient change management skills, as they often have to lead and support the organizational and cultural change that e-invoicing entails. They need to be able to assess the readiness and impact of the change, and design and implement effective strategies and actions to facilitate the adoption and acceptance of e-invoicing among the employees, customers, and suppliers. They also need to be able to provide training and guidance, and foster a positive and collaborative attitude towards e-invoicing.

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6 Continuous learning skills

E-invoicing professionals need to have a strong appetite for continuous learning, as they have to keep up with the evolving trends and innovations in the field of e-invoicing. They need to be curious and proactive, and seek out new information, insights, and opportunities to improve their skills and competencies. They also need to be flexible and adaptable, and embrace the challenges and changes that e-invoicing may bring.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Jenni Valtonen

Strategic Partnerships I Driving Digital Transformation I PIM Software I Multicultural Project Management I Business Process Digitalization I SaaS I Business & Market Analysis
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Business analysis and assessment of the e-invoicing entity are crucial to ensure a truly well-functioning software setting for this ‘new commodity’. In which regions does the Client company operate in? In which sector(s)? Are we looking at B2B/B2C/B2G e-invoicing? Are we considering EDI and CTC-obligations too? The devil is in the detail and often the end-users, from customer service departments to logistics units need to be included in the process. E-invoicing data is needed in many internal systems, both ex-ante and ex-post of the actual e-invoice creation. No business analysis and we will end up with patchwork quilt-solution that needs to be fixed (not updated, fixed) tomorrow. Know your Client, know your Client’s clients.

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What are the skills and competencies required for e-invoicing professionals?

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1 Technical skills

2 Business skills

3 Legal skills

4 Project management skills

5 Change management skills

6 Continuous learning skills

7 Here’s what else to consider

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