What role does qualitative data play in understanding user experiences?
You're constantly interacting with products and services, but have you ever wondered how companies enhance your experience with them? That's where qualitative data comes in, a key component in UX (User Experience) Research. Unlike quantitative data, which provides numerical insights, qualitative data delves into the "why" behind user behaviors, offering a deeper understanding of their experiences. By analyzing user interviews, focus groups, and usability tests, UX researchers uncover valuable insights that numbers alone can't provide. This type of data is instrumental in crafting experiences that resonate on a human level, ensuring that products not only function well but also truly connect with users.