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What are the most innovative research methods for mobile user experience?

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Mobile user experience (UX) research is a rapidly evolving field that requires innovative methods to understand and improve how people interact with their devices. In this article, you will learn about some of the most cutting-edge research methods for mobile UX, how they work, and what benefits they offer. Whether you are a UX researcher, designer, developer, or enthusiast, you will find some inspiration and insights to enhance your mobile UX projects.

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1 Eye tracking

Eye tracking is a method that measures where, when, and how users look at a mobile screen. It can reveal valuable information about user attention, engagement, emotions, and behavior. Eye tracking can be done with specialized hardware or software that uses the device's camera and sensors. Eye tracking can help you optimize your mobile UI design, content, and navigation, as well as test usability, accessibility, and effectiveness of your mobile app or website.

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2 Voice interaction

Voice interaction is a method that explores how users communicate with their mobile devices using voice commands, queries, or feedback. It can help you understand user needs, preferences, and expectations when using voice-based interfaces, such as voice assistants, chatbots, or voice search. Voice interaction can be done with natural language processing (NLP) tools, voice analytics, or user testing. Voice interaction can help you design and improve your mobile voice UI, functionality, and personality, as well as evaluate user satisfaction, trust, and loyalty.

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3 Contextual inquiry

Contextual inquiry is a method that observes and interviews users in their natural environment, where they use their mobile devices. It can help you gain a deeper understanding of user goals, motivations, challenges, and contexts when using your mobile app or website. Contextual inquiry can be done with ethnographic techniques, such as shadowing, diary studies, or cultural probes. Contextual inquiry can help you identify user pain points, needs, and opportunities, as well as create user personas, scenarios, and journeys.

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Zac Orleskie

Product Designer & UX/UI Lead @ Mein Paul | UX/UI, Design Systems & Illustration
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For some industries this can be a challenging method to use depending on data protection or other factors. However I have gotten some of my best insights from this which makes the extra work worth it in the end

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4 Biometric data

Biometric data is a method that collects and analyzes physiological and behavioral data from users, such as heart rate, skin conductance, facial expressions, or gestures. It can help you measure user emotions, reactions, and engagement when using your mobile app or website. Biometric data can be done with wearable devices, sensors, or cameras that capture and process user data. Biometric data can help you evaluate user experience, usability, and emotional design of your mobile app or website.

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5 Card sorting

Card sorting is a method that asks users to sort and categorize items, such as features, functions, or content, into groups that make sense to them. It can help you understand user mental models, expectations, and preferences when using your mobile app or website. Card sorting can be done with physical cards, online tools, or mobile apps that facilitate user sorting and analysis. Card sorting can help you design and improve your mobile information architecture, navigation, and labeling.

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6 Rapid prototyping

Rapid prototyping is a method that creates and tests low-fidelity or high-fidelity prototypes of your mobile app or website in a short time. It can help you validate your ideas, assumptions, and hypotheses with users and stakeholders before investing in development. Rapid prototyping can be done with sketching, wireframing, mockups, or interactive tools that enable user feedback and iteration. Rapid prototyping can help you refine your mobile UI design, functionality, and usability, as well as reduce risks and costs.

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Zac Orleskie

Product Designer & UX/UI Lead @ Mein Paul | UX/UI, Design Systems & Illustration
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This is another great design method for exploring ideas and testing theories. With that said going the high fidelity route is only a good choice if you have a design system in place that allows you to quickly build out flows while also allowing you to note and document any changes to the design

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are the most innovative research methods for mobile user experience?

1

2

3

4

5

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1 Eye tracking

2 Voice interaction

3 Contextual inquiry

4 Biometric data

5 Card sorting

6 Rapid prototyping

7 Here’s what else to consider

User Research

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What are the most innovative research methods for mobile user experience?

1

2

3

4

5

6

7

1 Eye tracking

2 Voice interaction

3 Contextual inquiry

4 Biometric data

5 Card sorting

6 Rapid prototyping

7 Here’s what else to consider

User Research

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