To understand how a SOC works and what it can do for your network security, you should become familiar with some of the key SOC concepts. These include a security operations framework, such as the NIST Cybersecurity Framework, which consists of five core functions. Additionally, there is a security operations maturity model, like the SOC-CMM, which has five levels. Security operations metrics are measures and indicators that evaluate the performance and quality of the SOC, such as mean time to detect (MTTD), mean time to respond (MTTR), incident response rate, false positive rate, and customer satisfaction rate. Lastly, there is security operations center as a service (SOCaaS), which is a cloud-based service model that delivers the SOC functions and capabilities. This can offer scalability, flexibility, and affordability for small and medium-sized businesses that need a SOC but lack the resources or expertise to build and run one in-house.