What are the most important performance indicators to track when coaching your team on CRM?
Customer relationship management (CRM) is a skill that can help you improve your sales, retention, and customer satisfaction. However, to master CRM, you need to coach your team on how to use the tools and techniques effectively. One of the best ways to do that is to track and measure their performance using key indicators. In this article, you will learn what are the most important performance indicators to track when coaching your team on CRM and how to use them to improve your results.