What are the most important considerations when selecting a customs broker for hazardous materials shipments?

1 Experience and expertise

One of the first things you should look for in a customs broker is their experience and expertise in handling hazardous materials shipments. Customs brokers who specialize in this area will have the knowledge and skills to classify your goods correctly, prepare the necessary paperwork, and follow the applicable rules and procedures. They will also be familiar with the requirements and restrictions of the countries you are shipping to and from, and be able to advise you on the best practices and solutions. You can ask your potential customs broker for references, testimonials, or case studies that demonstrate their track record and reputation in this field.

2 Certification and accreditation

Another important factor to consider is the certification and accreditation of your customs broker. Customs brokers who deal with hazardous materials shipments must have the proper licenses and permits from the relevant authorities and organizations. For example, in the United States, customs brokers who handle hazardous materials must be registered with the Department of Transportation (DOT) and comply with the Hazardous Materials Regulations (HMR). They must also be certified by the International Air Transport Association (IATA) and the International Maritime Organization (IMO) if they ship by air or sea, respectively. You should verify that your customs broker has the current and valid credentials to handle your hazardous materials shipments.

3 Communication and service

A third aspect to evaluate is the communication and service level of your customs broker. Customs brokers who handle hazardous materials shipments should be able to communicate clearly and promptly with you, your suppliers, your customers, and the customs authorities. They should keep you informed of the status and progress of your shipments, and alert you of any issues or delays. They should also be responsive and accessible to answer your questions and address your concerns. Additionally, they should provide you with a range of services that suit your needs and preferences, such as online tracking, electronic data interchange, customs bond, insurance, and consulting.

4 Fees and charges

A fourth consideration is the fees and charges of your customs broker. Customs brokers who handle hazardous materials shipments may charge higher rates than those who handle regular goods, due to the complexity and risk involved. However, you should compare the fees and charges of different customs brokers and make sure that they are transparent and reasonable. You should also ask about any hidden or additional costs that may arise, such as storage, inspection, fines, or penalties. You should look for a customs broker who offers you a fair and competitive price for the value and quality of their service.

5 Compliance and security

A fifth and final consideration is the compliance and security of your customs broker. Customs brokers who handle hazardous materials shipments must adhere to the strict standards and regulations that govern the transport and storage of these goods. They must also ensure the security and safety of your shipments, as well as the protection of the environment and the public. You should check that your customs broker has the appropriate policies, procedures, and systems in place to prevent and manage any incidents, accidents, or breaches that may occur. You should also look for a customs broker who is certified or enrolled in any voluntary programs or initiatives that enhance their compliance and security, such as the Customs-Trade Partnership Against Terrorism (C-TPAT) or the Authorized Economic Operator (AEO) program.