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What are the most effective ways to meet your customer's expectations in application development?

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Application development is a dynamic and creative process that requires constant communication and collaboration with your customers. Whether you are building a mobile app, a web app, or a desktop app, you need to understand your customer's needs, preferences, and feedback, and deliver a product that meets or exceeds their expectations. In this article, we will explore some of the most effective ways to achieve this goal and improve your customer satisfaction and retention.

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Shreyas Patil

Android @Deliveroo | Google Developer Expert @Android | Ex-Paytm | Open-source Enthusiast | Technical Writer | Public…
Romman Sabbir

Assistant Engineering Manager | Senior Android Engineer | Kotlin | Spring Boot | KMP | UX | Enterprise Applications |…
John Fedoruk

Let's talk about tech + biz strategy

1 Define the scope and goals

Before you start coding, you need to have a clear and realistic scope and goals for your project. This means defining the features, functions, and design of your app, as well as the timeline, budget, and quality standards. You should also identify the target audience, the problem you are solving, and the value proposition of your app. You can use tools like user stories, wireframes, prototypes, and mockups to communicate your vision and expectations to your customers, and get their feedback and approval.

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Romman Sabbir

Assistant Engineering Manager | Senior Android Engineer | Kotlin | Spring Boot | KMP | UX | Enterprise Applications | SaaS | Clean Architecture | Technical Writer
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We can follows these mentioned approaches: 1. Clear Requirements 2. Regular Communication 3. User-Centric Design 4. Agile Methodology 5. Timely Delivery 6. Quality Assurance 7. Scalability 8. Security Measures 9. Documentation 10. Post-launch Support

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Larissa Ester

Desenvolvedora Android (Kotlin) ? Social media
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Definir antes de iniciar é importantíssimo, normalmente se isso n?o for feito, dificilmente terá uma assertividade ou qualidade no resultado. Esse planejamento deve incluir alguns passos como: - entender para quem aquele aplicativo está sendo feito. - quanta bufunfa/tempo você tem disponível. - layout. - testes. - qual linguagem e plataformas. - como será publicado e como será feita a manuten??o. Esses sao alguns pontos para esse ponto de partida. E quando estiver estruturando realmente em questao de codigo, pode pensar em arquiterura, seguranca, bibliotecas e afins.

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2 Use agile methods and tools

Agile methods and tools are designed to facilitate iterative and incremental development, testing, and delivery of your app. They allow you to adapt to changing requirements, feedback, and market conditions, and deliver value to your customers faster and more frequently. You can use frameworks like Scrum or Kanban to organize your work into sprints or cycles, and tools like Jira or Trello to manage your tasks, priorities, and progress. You should also use tools like GitHub or Bitbucket to store and share your code, and tools like Slack or Zoom to communicate and collaborate with your customers and team members.

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Shreyas Patil

Android @Deliveroo | Google Developer Expert @Android | Ex-Paytm | Open-source Enthusiast | Technical Writer | Public speaker
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Among the defined tasks, decide how much tasks need to be shipped in the first phase and what are high priority, low priority tasks. This helps in focusing on the important stuff that'll be released in the first MVP thus helping in better delivery of client's expectations.

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John Fedoruk

Let's talk about tech + biz strategy
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Approach application development with the understanding that you're building business solutions. Businesses are constantly going through a process of understanding how they can deliver more customer value. When you're building applications, you become part of that process. Being flexible and responsive with the feature roadmap will help you keep up with changing business focus. Agile frameworks help ensure you're aligned with these expectations.

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3 Implement user feedback and testing

User feedback and testing are essential to ensure that your app meets your customer's expectations and provides a positive user experience. You should collect and analyze user feedback and testing data from various sources, such as surveys, interviews, reviews, analytics, and bug reports. You should also use tools like TestFlight or Firebase to distribute beta versions of your app to your customers and testers, and get their feedback and bug reports. You should use this feedback and testing data to identify and fix issues, improve features, and optimize performance.

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Shawn Rhoads

Startups, Full Stack, Native Mobile, Data
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Always have others test your features to ensure that they are working as intended and in a simple and intuitive way. Testflight and Firebase are great tools for mobile apps, and using each of the major browsers for web apps.

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4 Document and communicate your work

Documentation and communication are key to keep your customers informed and engaged throughout the development process. You should document your work using tools like Confluence or Google Docs, and create documents such as requirements specifications, design documents, user manuals, test cases, and release notes. You should also communicate your work using tools like email, newsletters, blogs, or social media, and share updates such as milestones, achievements, challenges, and lessons learned. You should also communicate your expectations, risks, and issues, and ask for feedback, suggestions, and support.

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Threshant Gopal

Aspiring entrepreneur | Building Homeradius | Self taught | TEDx speaker #curious #generalist
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Make sure that you document the entire timeline in a streamlined way. Send prompt updates to the client. This document should serve as the entire blueprint of the application which includes design principles, code architecture pattern, test cases etc...

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5 Deliver and support your app

The final step of the development process is to deliver and support your app to your customers. You should use tools like App Store Connect or Google Play Console to publish your app to the app stores, and tools like Firebase or App Center to monitor and analyze your app's performance, usage, and crashes. You should also use tools like Zendesk or Intercom to provide customer service, support, and feedback channels, and tools like Mailchimp or Pushwoosh to send notifications, updates, and promotions. You should also provide training, tutorials, and FAQs to help your customers use your app effectively.

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Threshant Gopal

Aspiring entrepreneur | Building Homeradius | Self taught | TEDx speaker #curious #generalist
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Ensure that you meet all the eligibility criteria set by Google play console which is often meant to change. Also respond to both positive and negative reviews. Else, release the app in a beta version for early testers

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Application Development

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What are the most effective ways to meet your customer's expectations in application development?

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1 Define the scope and goals

2 Use agile methods and tools

3 Implement user feedback and testing

4 Document and communicate your work

5 Deliver and support your app

6 Here’s what else to consider

Application Development

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