登录查看更多内容

What are the most effective ways to follow up with a prospect after a CSM training program presentation?

由人工智能和领英社区提供技术支持

You've just delivered a great presentation on your CSM training program to a prospect. You've shown them how your program can help them improve customer satisfaction, retention, and loyalty. You've answered their questions and addressed their concerns. Now what? How do you follow up with them effectively and move them closer to a sale? In this article, we'll share some of the most effective ways to follow up with a prospect after a CSM training program presentation.

此文章中的业界达人

由社区从 5 条内容中精选。了解更多

Priya Verma

Associate Consultant II Digital Marketing II Ph.D. Research Scholar II Management Professional

1 Send a thank-you email

The first thing you should do after a presentation is to send a thank-you email to your prospect. This email should be personalized, concise, and positive. It should recap the main points of your presentation, highlight the benefits of your program, and restate your value proposition. It should also include a clear call to action, such as scheduling a demo, requesting a proposal, or signing up for a trial. A thank-you email shows your appreciation, reinforces your message, and keeps the conversation going.

添加您的观点

Priya Verma

Associate Consultant II Digital Marketing II Ph.D. Research Scholar II Management Professional
举报内容
Sharing a thank you email after a CSM presentation is really important. This shows that you really value them and their time. We should add some main points discussed as well as showing them gratitude to get connected with you. This should include a personalized call to action option, such as call scheduling, discussion about further meetings. This creates an impression to get connected further with prospects.

已翻译

赞
Liz Heiman

Guiding “Ready-to-Scale” Founders and CEOs to Take the Chaos Out of Sales | Create a More Sustainable Growth Strategy That Strengthens the Pipeline, Streamlines Their Process, and Increases Revenue on a Predictive Basis
举报内容
Sending a thank you note is fine, and sending a Thank You Card is great. Remember that whatever you write should be all about them and not about you. What did they need to get from the presentation? Then say, "I hope you got...". If you don't have a next action planned, ask for it then. Even better is to remind them about the action you already agreed upon.

已翻译

赞

2 Share relevant content

Another way to follow up with a prospect is to share relevant content that can educate, inform, or entertain them. This content could be a blog post, a case study, a testimonial, a video, or a podcast that relates to your program or their pain points. The content should be valuable, engaging, and helpful. It should not be salesy, pushy, or spammy. Sharing relevant content can build trust, credibility, and authority. It can also spark interest, curiosity, and conversation.

添加您的观点

Courtney G.

Award-Winning Multifamily Professional | Valet Trash Sales & Marketing | VP of Xelda Company
举报内容
Some effective ways of following up after a presentation include: - follow up via email (keep it simple, no more than 2-3 sentences.) - connect on LinkedIn (if you haven’t already) - stay in touch and send relevant industry news for added touch points

已翻译

赞
Liz Heiman

Guiding “Ready-to-Scale” Founders and CEOs to Take the Chaos Out of Sales | Create a More Sustainable Growth Strategy That Strengthens the Pipeline, Streamlines Their Process, and Increases Revenue on a Predictive Basis
举报内容
Relevant content that moves the sale forward is powerful. We tend to think of case studies or articles. Sometimes, a timeline, a checklist, or a diagram is more helpful. Help them take the next step. Make it simple and clear and move them toward a decision or an action.

已翻译

赞

3 Ask for feedback

A third way to follow up with a prospect is to ask for feedback on your presentation. This feedback could be about the content, the delivery, the format, or the timing of your presentation. You can ask for feedback through a survey, a phone call, or an email. Asking for feedback shows that you care about your prospect's opinion, that you value their input, and that you want to improve your service. It also gives you an opportunity to identify any objections, questions, or concerns that your prospect may have.

添加您的观点

Liz Heiman

Guiding “Ready-to-Scale” Founders and CEOs to Take the Chaos Out of Sales | Create a More Sustainable Growth Strategy That Strengthens the Pipeline, Streamlines Their Process, and Increases Revenue on a Predictive Basis
(已编辑)
举报内容
Remember that this exchange is all about them, not you. Any feedback you get from them should be about what they still need or if they have questions or concerns. Asking if the presentation was helpful has nothing to do with them. I don't recommend it. It isn't their job to critique you. Ask your boss for that kind of feedback.

已翻译

赞

4 Provide social proof

A fourth way to follow up with a prospect is to provide social proof of your program's success. Social proof could be in the form of customer reviews, ratings, testimonials, referrals, or endorsements. Social proof can demonstrate how your program has helped other customers achieve their goals, solve their problems, or overcome their challenges. Social proof can also create a sense of urgency, scarcity, or FOMO (fear of missing out). Providing social proof can boost your prospect's confidence, trust, and desire.

添加您的观点

5 Set a clear next step

The last thing you should do when following up with a prospect is to set a clear next step. This next step could be a follow-up call, a demo, a proposal, a trial, or a contract. The next step should be specific, measurable, achievable, relevant, and timely. It should also be agreed upon by both parties. Setting a clear next step can create momentum, accountability, and commitment. It can also move your prospect along the sales funnel and closer to a sale.

添加您的观点

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Sales

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

What are the most effective ways to follow up with a prospect after a CSM training program presentation?

1

2

3

4

5

6

1 Send a thank-you email

2 Share relevant content

3 Ask for feedback

4 Provide social proof

5 Set a clear next step

6 Here’s what else to consider

Sales

给文章评分

感谢您的反馈

更多Sales相关文章

更多相关阅读内容

What are the most effective ways to follow up with a prospect after a CSM training program presentation?

1

2

3

4

5

6

1 Send a thank-you email

2 Share relevant content

3 Ask for feedback

4 Provide social proof

5 Set a clear next step

6 Here’s what else to consider

Sales

给文章评分

感谢您的反馈

查看其他技能