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What are the most effective ways to develop your skills in quality improvement and patient safety?

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Quality improvement and patient safety are essential skills for healthcare professionals who want to deliver high-quality, safe, and effective care to their patients. However, developing these skills requires more than just learning the theory and the tools. It also involves applying them in practice, reflecting on the results, and engaging with others who share the same goals. In this article, you will discover some of the most effective ways to develop your skills in quality improvement and patient safety, and how they can benefit your career and your patients.

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1 Learn from the experts

One of the best ways to develop your skills in quality improvement and patient safety is to learn from the experts who have experience and knowledge in these fields. You can do this by taking online courses, attending workshops, webinars, or conferences, or joining professional networks or communities of practice. These opportunities can help you gain new insights, update your knowledge, and learn from best practices and case studies. They can also help you connect with other healthcare professionals who are interested in quality improvement and patient safety, and exchange ideas and feedback.

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Samuel Robinson, DHA, MHA

Innovative Solutions for Better Healthcare | Quality & Population Health Expert
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Something I've found helpful is continuous self-assessment, regular participation in relevant learning opportunities, and a commitment to staying updated with the latest advancements in the field are all integral components of a successful learning journey. Quality improvement and patient safety are ever-evolving domains, and professionals must ensure that their knowledge remains current.

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2 Apply what you learn

Another effective way to develop your skills in quality improvement and patient safety is to apply what you learn in your own work setting. You can do this by identifying a problem or an area for improvement, using a systematic approach to plan and implement a change, measuring the impact and outcomes, and making adjustments as needed. You can also use tools and methods such as PDSA cycles, root cause analysis, process mapping, or run charts to support your quality improvement and patient safety projects. Applying what you learn can help you improve your performance, enhance your competence, and demonstrate your value.

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3 Reflect on your practice

A third effective way to develop your skills in quality improvement and patient safety is to reflect on your practice and learn from your experiences. You can do this by keeping a portfolio or a journal of your quality improvement and patient safety activities, reviewing your data and feedback, and identifying your strengths and areas for improvement. You can also seek feedback from your peers, mentors, supervisors, or patients, and use it to improve your practice. Reflecting on your practice can help you evaluate your progress, identify your learning needs, and plan your future development.

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4 Engage with your team

A fourth effective way to develop your skills in quality improvement and patient safety is to engage with your team and collaborate with others who are involved in the care process. You can do this by sharing your quality improvement and patient safety goals, initiatives, and results with your team members, involving them in the planning and implementation of changes, and supporting them to develop their own skills. You can also work with other teams, departments, or organizations that are part of the care system, and align your quality improvement and patient safety efforts with them. Engaging with your team can help you create a culture of quality and safety, foster teamwork and communication, and improve patient outcomes.

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Samuel Robinson, DHA, MHA

Innovative Solutions for Better Healthcare | Quality & Population Health Expert
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Leaders should recognize that quality improvement and patient safety are not isolated endeavors but collective aspirations that require a team effort. Sharing one's goals, initiatives, and results with the team fosters transparency and a sense of shared purpose. Supporting team members in developing their own skills in quality improvement and patient safety is pivotal. Investing in training and mentorship opportunities for the team enables them to contribute actively to the organization's goals and cultivates a culture of continuous learning and professional development.

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5 Keep up with the evidence

A fifth effective way to develop your skills in quality improvement and patient safety is to keep up with the evidence and the latest developments in these fields. You can do this by reading journals, newsletters, blogs, or podcasts that cover quality improvement and patient safety topics, following the guidelines and standards that are relevant to your practice, and participating in research or innovation projects that contribute to the advancement of quality improvement and patient safety. Keeping up with the evidence can help you stay informed, updated, and curious, and incorporate the best available evidence into your practice.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Paul Karaman lll

President/CEO at Big Brothers Big Sisters of Bucks County
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One thing I found helpful is by putting people first in both patients and staff. Initiatives are great but they are plans of things to be doing whereas people are real and human beings!

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What are the most effective ways to develop your skills in quality improvement and patient safety?

1

2

3

4

5

6

1 Learn from the experts

2 Apply what you learn

3 Reflect on your practice

4 Engage with your team

5 Keep up with the evidence

6 Here’s what else to consider

Healthcare

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What are the most effective ways to develop your skills in quality improvement and patient safety?

1

2

3

4

5

6

1 Learn from the experts

2 Apply what you learn

3 Reflect on your practice

4 Engage with your team

5 Keep up with the evidence

6 Here’s what else to consider

Healthcare

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