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What are the most effective ways to communicate the benefits of human factors interventions?

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Human factors interventions are designed to improve the performance, safety, and well-being of people who interact with complex systems, such as industrial processes, machines, or software. However, convincing stakeholders to invest in these interventions can be challenging, especially if they do not understand the benefits or the methods involved. In this article, you will learn some effective ways to communicate the value of human factors interventions to different audiences, such as managers, engineers, customers, or users.

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Jo?o Vitor Lins Maciel

Engenharia | Qualidade | Gest?o de Projetos | Melhoria Contínua | Lean | Opera??es Industriais | Linkedin Top Voice
Adarsh S Lathika

Bridging Gen AI, Anthropology & Neuroplasticity to drive innovation in workforce through innovative & research-backed…
Adigun Temitayo J. MBA, PMP, Rex-Fellow

LinkedIn Top Voice?Project | Manufacturing Excellence | Supply Chain | Engineering | People Engagement I NGO Executive…

1 Know your audience

The first step to communicate the benefits of human factors interventions is to know your audience and tailor your message accordingly. Different stakeholders may have different goals, expectations, preferences, or concerns that affect how they perceive and evaluate human factors interventions. For example, managers may be more interested in the costs, risks, and returns of the interventions, while engineers may be more curious about the technical aspects and the evidence behind them. Therefore, you should identify the needs and interests of your audience and use relevant language, examples, and metrics to address them.

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Adarsh S Lathika

Bridging Gen AI, Anthropology & Neuroplasticity to drive innovation in workforce through innovative & research-backed interventions in academia & organisations | Strategy | Partnership | Product | Education Consultancy
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The workforce is intelligent. Treating them anything less than is unfair to the human capital that the firm has built. I prefer to explain the why, the how, the what of the interventions even if the solution is obvious. The approach helps to percolate a sense of ownership & pride across the levels and esp among the lower ranks. It is equally important to adapt the narrative to pique the interest of specific user groups or functional groups as mentioned by the AI & LinkedIn Expert Group.

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2 Use clear and simple language

The second step to communicate the benefits of human factors interventions is to use clear and simple language that avoids jargon, acronyms, or technical terms that may confuse or alienate your audience. Human factors is a multidisciplinary field that draws from various disciplines, such as psychology, engineering, design, or sociology. However, not all stakeholders may be familiar with the concepts, methods, or tools that human factors practitioners use. Therefore, you should explain the core principles and objectives of human factors interventions in plain language that anyone can understand and relate to.

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3 Provide concrete examples and stories

The third step to communicate the benefits of human factors interventions is to provide concrete examples and stories that illustrate the impact and outcomes of the interventions. Examples and stories can help your audience visualize how human factors interventions can improve the system performance, safety, and well-being of the people involved. They can also make your message more engaging, memorable, and persuasive. Therefore, you should use specific cases or scenarios that demonstrate how human factors interventions have solved problems, enhanced user experience, or increased productivity or quality.

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Jo?o Vitor Lins Maciel

Engenharia | Qualidade | Gest?o de Projetos | Melhoria Contínua | Lean | Opera??es Industriais | Linkedin Top Voice
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As melhores histórias s?o aquelas que s?o autênticas e genuínas. Ao compartilhar experiências reais, desafios superados, li??es aprendidas e momentos de triunfo, é possível criar uma conex?o emocional poderosa com o público. A emo??o é um elemento-chave do storytelling, pois ela inspira, motiva e influencia as a??es das pessoas.

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4 Use visual aids and data

The fourth step to communicate the benefits of human factors interventions is to use visual aids and data that support and complement your message. Visual aids, such as diagrams, charts, graphs, or photos, can help your audience grasp complex or abstract ideas, compare alternatives, or see trends or patterns. Data, such as statistics, surveys, or testimonials, can help your audience verify the validity and reliability of your message and appreciate the magnitude and significance of the benefits. Therefore, you should use appropriate and accurate visual aids and data that highlight the key points and benefits of human factors interventions.

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5 Invite feedback and questions

The fifth step to communicate the benefits of human factors interventions is to invite feedback and questions from your audience and respond to them respectfully and constructively. Feedback and questions can help you gauge the level of understanding and interest of your audience, address any doubts or objections they may have, or identify any gaps or opportunities for improvement. They can also help you build rapport and trust with your audience and show that you value their opinions and perspectives. Therefore, you should encourage and welcome feedback and questions from your audience and use them as a chance to clarify, elaborate, or reinforce your message.

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Freya Menzel

I help you connect with your audience, interpreting the clues they share in your content data trail, fostering meaningful networks?? to achieve your goal ?? Your friendly data navigator. Data Analyst ?? DM me for info ??
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Feedback is the linchpin to success. Ensuring open feedback channels, allowing criticism without retribution is the most effective way to clear any obstacles - perceived or real. Active Listening is your best friend.

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6 Follow up and follow through

The sixth and final step to communicate the benefits of human factors interventions is to follow up and follow through with your audience and ensure that they take action or make a decision based on your message. Follow up and follow through can help you maintain the momentum and interest of your audience, remind them of the benefits and urgency of the interventions, or provide them with additional information or support they may need. They can also help you measure the effectiveness and impact of your communication and learn from the feedback and outcomes. Therefore, you should follow up and follow through with your audience and track the progress and results of the human factors interventions.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Adigun Temitayo J. MBA, PMP, Rex-Fellow

LinkedIn Top Voice?Project | Manufacturing Excellence | Supply Chain | Engineering | People Engagement I NGO Executive | Founder-WHRF | Trustee CleanUpUK??| SDGs Champion l Father?Husband | Co-Author BuildingYourSuccess
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The most effective ways to communicate the benefits of human factors interventions is through effective engagement, Human operators play a vital role in supervising and maintaining automated systems, troubleshooting issues, and using decision-making skills to ensure smooth operations. They also continue to be essential for quality control and inspection, where human intervention is still necessary for complex and subjective tasks

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What are the most effective ways to communicate the benefits of human factors interventions?

1

2

3

4

5

6

7

1 Know your audience

2 Use clear and simple language

3 Provide concrete examples and stories

4 Use visual aids and data

5 Invite feedback and questions

6 Follow up and follow through

7 Here’s what else to consider

Industrial Engineering

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What are the most effective ways to communicate the benefits of human factors interventions?

1

2

3

4

5

6

7

1 Know your audience

2 Use clear and simple language

3 Provide concrete examples and stories

4 Use visual aids and data

5 Invite feedback and questions

6 Follow up and follow through

7 Here’s what else to consider

Industrial Engineering

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