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What are the most effective usability testing report examples for a UX portfolio?

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As a UX designer, you know how important usability testing is for validating your design decisions and improving the user experience. But how do you showcase your usability testing skills and results in your portfolio? In this article, you'll learn what are the most effective usability testing report examples for a UX portfolio and how to create them.

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Dan Winer

Designer
Josh Bowley

Experience Design Leader | Seasoned UX Professional

1 Why include usability testing reports in your portfolio?

Usability testing reports are not only useful for communicating your findings and recommendations to your clients or stakeholders, but also for demonstrating your UX research and analysis abilities to potential employers or collaborators. By including usability testing reports in your portfolio, you can show how you approach user problems, how you collect and interpret data, how you measure and evaluate usability, and how you provide actionable insights and solutions.

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Dan Winer

Designer
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Including usability testing reports in your portfolio serves as tangible proof of your methodical approach and problem-solving skills. They go beyond aesthetics to show your competence in identifying usability issues and proposing evidence-based solutions. This demonstrates to potential employers that you not only have a good eye for design but also a rigorous, user-centred mindset. Reports add depth to your portfolio, allowing you to showcase your ability to translate research into actionable insights, thereby making you a more attractive candidate for UX roles.

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2 What are the key elements of a usability testing report?

A usability testing report should include a brief introduction summarizing the purpose, scope, and objectives of the usability test, as well as the methods, participants, and tasks involved. It should also provide a clear and concise overview of the main findings and issues, supported by evidence. Additionally, there should be a prioritized list of recommendations and suggestions for improving the usability of the product or service based on the findings and issues. Lastly, a conclusion should be included that highlights the key takeaways and next steps, while acknowledging any limitations or challenges of the usability test.

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Josh Bowley

Experience Design Leader | Seasoned UX Professional
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One thing I’ve found really helpful is a deeper insight into the chosen methodology for usability testing; the report should explain which methodology was chosen and why - tying it back to the objective of the usability test.

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Dan Winer

Designer
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I'd also advocate for the inclusion of visual aids such as graphs, heatmaps, or even video clips. These can significantly enhance the impact and understandability of your findings. Visuals make data more accessible, allowing both technical and non-technical stakeholders to quickly grasp the implications. Furthermore, metrics and KPIs should be clearly defined and presented to offer a quantitative basis for your findings, aligning them with business objectives. This makes the report not just informative but actionable.

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3 How to format and present your usability testing report?

When creating a usability testing report, there are some best practices and tips to consider. Use a clear and consistent structure with headings, subheadings, bullets, and numbers to make it easy to scan. Incorporate a simple and professional design with colors, fonts, images, and icons to emphasize important points. Utilize a narrative and storytelling style with plain and precise language that avoids jargon. Also, use data visualization and multimedia tools like charts, graphs, tables, maps, videos, or audio clips to illustrate and support your findings and recommendations.

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Dan Winer

Designer
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If the audience is a hiring manager reviewing a UX portfolio, the focus should be on demonstrating how your work led to measurable improvements in usability and user experience. Consider including a brief but impactful executive summary at the beginning of the report, capturing the essence of your findings and solutions. This allows hiring managers to quickly gauge the value you bring. Also, use case studies or before-and-after scenarios to concretely show how your recommendations were implemented and what impact they had. These will make your report not just a showcase of your analytical ability but also of your effectiveness in driving meaningful change.

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4 What are some examples of usability testing reports for a UX portfolio?

To give you some inspiration and ideas, here are some examples of usability testing reports for a UX portfolio. For instance, a travel app usability testing report may show how the designer conducted remote moderated testing with five participants and identified four major usability issues. The report should also provide recommendations for improving the app's navigation, search, booking, and payment features. Similarly, a banking website usability testing report should demonstrate how the designer conducted in-person unmoderated testing with 10 participants and measured five usability metrics. It should also include recommendations for improving the website's layout, content, functionality, and accessibility. Finally, a gaming platform usability testing report should explain how the designer conducted online moderated testing with six participants and observed their behaviors and emotions. It should also provide recommendations for improving the platform's onboarding, engagement, and retention strategies.

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5 How to get feedback and improve your usability testing report?

Before you publish or share your usability testing report in your portfolio, it's a good idea to get feedback and improve it. Ask for feedback from your peers, mentors, or experts in the UX field. Test your report with your target audience, such as potential employers or clients. And review your report yourself, using a checklist or a rubric to evaluate the quality, completeness, and effectiveness of it. This way, you can refine your report and address any gaps or errors, assess the clarity, relevance, and impact of it, and polish any details or issues.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are the most effective usability testing report examples for a UX portfolio?

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3

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1 Why include usability testing reports in your portfolio?

2 What are the key elements of a usability testing report?

3 How to format and present your usability testing report?

4 What are some examples of usability testing reports for a UX portfolio?

5 How to get feedback and improve your usability testing report?

6 Here’s what else to consider

User Experience Design

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What are the most effective usability testing report examples for a UX portfolio?

1

2

3

4

5

6

1 Why include usability testing reports in your portfolio?

2 What are the key elements of a usability testing report?

3 How to format and present your usability testing report?

4 What are some examples of usability testing reports for a UX portfolio?

5 How to get feedback and improve your usability testing report?

6 Here’s what else to consider

User Experience Design

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