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What are the most effective NOC training programs?

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If you are a network engineer who wants to work in a network operations center (NOC), you need to have the right skills and knowledge to handle complex and dynamic network environments. A NOC is a centralized location where network engineers monitor, troubleshoot, and maintain network systems and devices. NOC engineers need to be proficient in various network protocols, tools, and technologies, as well as have strong communication and collaboration skills. But how can you acquire these skills and knowledge? What are the most effective NOC training programs that can help you advance your career as a network engineer? In this article, we will explore some of the options and benefits of NOC training programs.

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Cristian Critelli

EMEA Lead Networking & Resilience Specialist Partner Solution Architect at Amazon Web Services (AWS) [ex Microsoft…
Michael Ackerman

Network Systems Engineer | Veteran

1 Online courses

Enrolling in online courses is an effective and flexible way to learn NOC skills and knowledge. These courses allow you to learn at your own pace, from anywhere, and at any time. Depending on your current skills and goals, you can select from a variety of topics and levels. For instance, the Network Operations Fundamentals course covers the basics of network operations, such as network architectures, protocols, devices, tools, and processes. The Network Operations Professional course builds on the fundamentals and dives deeper into advanced aspects like network security, automation, cloud, and wireless. Additionally, the Network Operations Specialist course focuses on specific skills and knowledge that NOC engineers need to succeed in their roles. Through these courses, you will learn how to monitor, troubleshoot, optimize network performance, design solutions for modern networks, apply best practices and frameworks to improve operations quality and efficiency.

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Cristian Critelli

EMEA Lead Networking & Resilience Specialist Partner Solution Architect at Amazon Web Services (AWS) [ex Microsoft Azure]
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Effective NOC training programs are often comprehensive online courses that offer foundational knowledge in network operations, including monitoring, troubleshooting, and incident management. Platforms like Cisco, CompTIA, Coursera, and Udemy provide interactive resources and expert instruction. They cater to varying expertise levels, incorporating certifications like CCNA and CompTIA Network+ that combine theory with practical skills. Such programs are instrumental for NOC professionals aiming to upgrade their abilities, offering the convenience of self-paced learning and access to a wealth of information and hands-on practice critical for managing complex network environments efficiently.

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2 Certification programs

Enhancing your NOC skills and knowledge can be achieved by pursuing certification programs. These programs are designed to validate your expertise and competence in specific network domains and technologies, and can help you stand out from the competition. Three certification programs that can help you boost your NOC skills and knowledge are CompTIA Network+, Cisco Certified Network Associate (CCNA), and Juniper Networks Certified Associate - Junos (JNCIA-Junos). CompTIA Network+ validates your ability to install, configure, manage, and troubleshoot network devices and systems. CCNA validates your ability to implement and administer network solutions based on Cisco technologies. JNCIA-Junos validates your ability to operate and maintain network solutions based on Juniper technologies. All three certifications cover topics such as network fundamentals, network access, IP connectivity, IP services, security fundamentals, automation, programmability, network design, network security, network operations, network troubleshooting, and network tools.

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3 On-the-job training

Gaining on-the-job training is a great way to improve your NOC skills and knowledge. This type of training offers practical and hands-on experience, as well as the opportunity to develop problem-solving and critical thinking skills. You can gain on-the-job training through internships, apprenticeships, and mentoring. Internships are short-term work experiences that allow you to learn from NOC engineers and managers, while apprenticeships are long-term work experiences that provide in-depth and specialized NOC skills and knowledge. Mentoring is a relationship between a NOC novice and a NOC veteran, where the veteran provides guidance and support to the novice. All of these on-the-job training methods can help you gain exposure to the NOC environment, network with professionals, and build relationships with experts.

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Michael Ackerman

Network Systems Engineer | Veteran
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I believe that on-the-job training is the most valuable way to learn how things run in a NOC environment. Start off shoulder surfing a learning the ropes and then go from there. Yes it is important to have the knowledge of what tasks are being done but I believe that learning while working is the best approach.

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4 Here’s what else to consider

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What are the most effective NOC training programs?

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1 Online courses

2 Certification programs

3 On-the-job training

4 Here’s what else to consider

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What are the most effective NOC training programs?

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1 Online courses

2 Certification programs

3 On-the-job training

4 Here’s what else to consider

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