What are the most effective disaster recovery and business continuity plans for a CRM database?
A CRM database is a vital asset for any customer service management team, as it stores and organizes all the information and interactions with your customers. However, what would happen if your CRM database was compromised, corrupted, or inaccessible due to a natural disaster, cyberattack, or human error? How would you ensure the continuity of your customer service operations and the recovery of your data? In this article, we will explore the most effective disaster recovery and business continuity plans for a CRM database, and how to implement them in your organization.