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What are the latest administrative assistance technologies and how can you stay current with them?

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As an administrative assistant, you need to be proficient in various technologies that can help you perform your tasks efficiently and effectively. Whether you are managing calendars, creating reports, organizing meetings, or communicating with clients, you can benefit from using the latest tools and software that are designed for your role. However, technology is constantly evolving, and you may find it challenging to keep up with the new developments and trends. In this article, you will learn about some of the latest administrative assistance technologies and how you can stay current with them.

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Amber Koekenbier

Senior Executive Assistant - Gartner

1 Cloud-based software

One of the most important technologies for administrative assistants is cloud-based software, which allows you to access, store, and share files and data online. Cloud-based software can save you time, space, and money, as you do not need to install or update programs on your computer or use external storage devices. Some examples of cloud-based software that are useful for administrative assistants are Google Workspace, Microsoft 365, Dropbox, and Evernote. These tools can help you collaborate with your team, create and edit documents, spreadsheets, and presentations, manage your email and calendar, and keep track of your notes and tasks.

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Amber Koekenbier

Senior Executive Assistant - Gartner
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All the tech your executive/manager is working with should be interesting for you. If you are in a tech company you can always reach out to colleagues, just ask questions! Educate yourself by following people on LinkedIn and other social media who explain and provide hacks. Stay up to date and make sure you tell your executive/manager

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2 Virtual assistants

Another technology that can make your life easier as an administrative assistant is virtual assistants, which are artificial intelligence (AI) programs that can perform tasks or services for you. Virtual assistants can help you with voice or text commands, such as scheduling appointments, booking travel, ordering supplies, sending reminders, or answering questions. Some examples of virtual assistants that are popular for administrative assistants are Siri, Alexa, Cortana, and Google Assistant. These tools can help you automate and streamline your workflow, as well as improve your productivity and communication.

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Bhavna Ravindran

Marketing Campaign Associate| Lonza
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Software tools can be very handy and with changing times, it is essential to wear the hat of being tech friendly if not tech savvy. Automation completes tasks in no time but with company policies on data protection, these virtual assistants listed I am not sure would help. A virtual assistant for an administrative assistant sounds great but how far does it help? Wouldn't the managers straight away seek the help of it rather than hiring the admin support? If the main tasks of this job are automated, then we wouldn't be adding much value. What the individual brings to the table with a whole range of organisational, multi-tasking, positive and compelling personality is what makes the job and the person set apart.

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3 Video conferencing

A third technology that is essential for administrative assistants is video conferencing, which allows you to conduct meetings and presentations online. Video conferencing can help you connect with your colleagues, clients, and stakeholders, regardless of their location or time zone. Video conferencing can also enhance your collaboration and engagement, as you can share your screen, use chat and polls, and record and transcribe your sessions. Some examples of video conferencing platforms that are widely used by administrative assistants are Zoom, Skype, Teams, and Webex. These tools can help you organize and facilitate effective and professional online meetings.

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4 Online learning

A fourth technology that is valuable for administrative assistants is online learning, which allows you to acquire new skills and knowledge through various courses and resources. Online learning can help you improve your proficiency and confidence in using different technologies, as well as expand your career opportunities and prospects. Online learning can also offer you flexibility and convenience, as you can learn at your own pace and schedule, from anywhere and any device. Some examples of online learning platforms that are relevant for administrative assistants are LinkedIn Learning, Udemy, Coursera, and Skillshare. These tools can help you learn from experts and peers, and earn certificates and badges.

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5 Social media

A fifth technology that is beneficial for administrative assistants is social media, which allows you to build your network and brand online. Social media can help you showcase your skills and achievements, connect with potential employers and clients, and stay updated on industry news and trends. Social media can also provide you with feedback and support, as you can join groups and communities, participate in discussions and events, and ask for advice and recommendations. Some examples of social media platforms that are useful for administrative assistants are LinkedIn, Twitter, Facebook, and Instagram. These tools can help you create and maintain a positive and professional online presence.

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Katie Smith

I help small business owners by offering admin support and social media management, allowing them to spend precious time growing their business
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Social media platforms are not only dynamic and engaging but also serve as invaluable resources for keeping abreast of the latest industry news and trends. They provide real-time updates, expert insights, and a diverse range of perspectives that are essential for staying informed and competitive in whatever field you are in.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are the latest administrative assistance technologies and how can you stay current with them?

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1 Cloud-based software

2 Virtual assistants

3 Video conferencing

4 Online learning

5 Social media

6 Here’s what else to consider

Administrative Assistance

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What are the latest administrative assistance technologies and how can you stay current with them?

1

2

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4

5

6

1 Cloud-based software

2 Virtual assistants

3 Video conferencing

4 Online learning

5 Social media

6 Here’s what else to consider

Administrative Assistance

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